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Uber Logo Uber · IT - Administration

Senior Regional Operations Manager, Courier Pricing - Marketplace

Netherlands, Amsterdam · Job Posted April 24, 2026
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Job Description

On the Uber EMEA Delivery Regional Operations team, we serve the business by partnering with Product, Local Operations, and Cross-functional partners to build and scale impactful Products and data-driven Processes across EMEA. You will be joining the Marketplace Efficiency team which is responsible for building Business frameworks, Processes and scaling Products across Courier Pricing & Incentives, Reliability Management, Dispatch & Logistics, and Timeliness, to make sure that all actors find value in the platform (Earners, Merchants, Consumers, and Uber itself). In that sense, the team drives key business metrics on Financial Performance, Courier Earnings, Consumer Experience and overall Reliability of the Marketplace.

Job Responsibility

  • Own Courier Pricing Operations Across EMEA: Manage the rollout, configuration, and ongoing optimization of courier pricing models across 15+ markets
  • Manage Courier Payouts and Marketplace Investment: Monitor and manage courier payouts across the region, building analytical frameworks to optimize marketplace investment while protecting courier earnings and experience
  • Build Insights That Drive Marketplace Performance: Develop dashboards, analytical models, and reporting frameworks that turn complex marketplace data into clear, actionable recommendations
  • Set Regional Pricing Strategy and Drive Local Execution: Define the courier pricing strategy for EMEA, aligning with Product, Finance, and local market teams
  • Scale Processes and Operational Frameworks: Design and own repeatable processes for pricing launches, market migrations, experiment readouts, and weekly reporting

Requirements

  • At least 5 years of experience in Business Operations, Product Operations / Management, Management Consulting, or Investment Banking with a strong analytical background
  • Excellent interpersonal, and team member management skills with an ability to form long term relationships in diverse, cross-functional, and global environments
  • Demonstrable project management skills

Nice to have

  • Understanding of marketplace dynamics, adapting to a constantly evolving work environment, in the context of a fast-growing company
  • Advanced analytical skills in SQL and Excel/G-Sheets/Tableau
  • Exposure or interest in Python or other statistical programming languages is a plus
  • A creative attitude that understands and enjoys experimental design and statistical methods
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