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Senior Receptionist

United Kingdom, Richmond Employment contract 16.79 GBP / Hour · Job Posted June 29, 2026
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Job Responsibility

  • Work with the reception team to offer an unforgettable experience to all Gaucho guests on arrival, departure and during their visit
  • Ensure all GAUCHO reservations are processed professionally and accurately
  • Support and assist the management team to maximise sales revenues through cover driving and business optimisation
  • Be the face of GAUCHO and demonstrate service excellence through heightened hospitality

Requirements

  • Assist leading the reception team to success
  • Be a team player and work well within a fast-paced environment
  • Demonstrate a positive approach to own role and teamwork
  • Be friendly, welcoming and approachable
  • Be professional and respectful at all times
  • Have fun and create a warm and welcoming atmosphere at reception
  • Ability to use booking systems correctly and consistently use guest notes

What we offer

  • 50% off your food bill at all GAUCHO’s
  • Opportunity to gain qualifications through Apprenticeship Scheme
  • cycle to work scheme
  • access to our employee wellbeing platform
  • Career development and progression
  • Breakfast and dinner provided on every shift worked

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