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Senior Receptionist/Administrator

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Operose Health

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Location:
United Kingdom , Edgware

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

26325.00 GBP / Year
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Job Description:

Help us to deliver great primary care by improving access, outcomes and patient experience. At Operose Health, we deliver local primary care, at scale. It is our purpose to improve access, outcomes and patient experience. Our colleagues live our values and are empowered to be the best they can be for our patients, and each other – because we CARE. Caring: We listen and through compassion, understanding and a willingness to keep an open mind, we support and empower people to have a healthier future. Ambitious: Through determination and our passion for transforming the patient experience, we continue to redefine and revolutionise the future of primary care. Resourceful: Creative, agile, with a devotion for lifelong learning, we go above and beyond to improve the quality of our services. Excellence: We strive to do the best we can do and be the best we can be for our patients, employees and NHS partners.

Job Responsibility:

  • Supporting the Practice Manager in ensuring the smooth running of the practice where required, help develop efficient systems of management and to delegate tasks appropriately
  • To promote the development and maintenance of a quality learning environments throughout the practice
  • To deputise for the practice manager and will be a member of the surgery team with the delegated responsibility for overseeing the day-to-day operation of the surgery
  • Ensure the effective processing of all administrative work and appropriate liaison with the reception and administration team

Requirements:

  • NHS or GP Practice experience and previous use of System One is desirable
  • Reception or customer care experience is essential as well as an excellent communicator both spoken and written
  • Must have basic PC skills such as Word, Excel and email
  • Able to work within processes, procedures and maintain confidentiality and data security
  • Previous experience of working in the NHS is welcome but not essential

Nice to have:

  • NHS or GP Practice experience and previous use of System One is desirable
  • Previous experience of working in the NHS is welcome but not essential
What we offer:
  • 27 days annual leave plus bank holidays pro rata
  • Access to our bespoke learning management system and annual formative clinical assessments to support competency development
  • The benefits of working with an at scale provider of primary care means that we lots of opportunities for our colleagues to specialise and develop
  • Car benefit scheme – specialising in electric vehicles
  • Cycle to work scheme
  • Travel season ticket loans
  • Discount cards
  • Employee wellbeing services including free yoga videos and employee wellbeing app

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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