Senior Receptionist/Administrator

• QoF Administration: Maintain accurate and up-to-date QoF disease registers
• Run clinical system searches to identify patients requiring review
• Coordinate recall systems for QoF and long-term condition reviews, including BP checks
• Liaise with clinicians to ensure QoF targets are achieved
• Ensure accurate coding of clinical data
• Produce and monitor QoF performance reports
• High-Risk Drug Monitoring: Maintain registers for patients on high-risk medications (e.g. lithium, methotrexate, DMARDs, anticoagulants)
• Monitor due dates for blood tests and medication reviews
• Contact patients to arrange required monitoring
• Liaise with clinicians regarding abnormal or overdue results
• Ensure monitoring activity is coded accurately in the clinical system
• Support safe prescribing and compliance with practice protocols

• NHS or GP Practice experience and previous use of EMIS is desirable
• Reception or customer care experience is essential as well as an excellent communicator both spoken and written
• Must have basic PC skills such as Word, Excel and email
• Able to work within processes, procedures and maintain confidently and data security

NHS or GP Practice experience and previous use of EMIS is desirable

• 27 days annual leave plus bank holidays pro rata
• Access to our bespoke learning management system and annual formative clinical assessments to support competency development
• Car benefit scheme – specialising in electric vehicles
• Cycle to work scheme
• Travel season ticket loans
• Discount cards
• Employee wellbeing services including free yoga videos and employee wellbeing app