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Office Angels Logo Office Angels · Quality Control

Senior Quality Assurance Technician

United Kingdom, Edenbridge 28000.00 - 32000.00 GBP / Year · Job Posted January 16, 2026
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Job Description

This is a pro-active and busy quality role, reporting to the Head of Training and Standards and QA and Compliance Manager on day-to-day Quality Issues from Production. To ensure that all internal system processes are completed in a timely manner in line with the agreed schedules and targets set out by the Partnership Quality and Compliance Manager. In this role, you will ensure that all packaging materials and finished goods meet strict quality and safety standards, supporting compliance with BRCGS Packaging, ISO 9001, and food industry regulations.

Job Responsibility

  • Investigating and responding to customer complaints
  • Carrying out route cause analysis as necessary
  • Raising and investigating internal non-conformances
  • Interdepartmental meetings/communication to ensure continuous improvement and effective process control
  • Monthly Quality Reports
  • Overseeing the day to day activity of the Quality Assurance Technicians
  • Participating in and preparing for all external audits (Customer and BRC)
  • Assisting with Internal Audit Programme
  • Managing Hygiene Inspections
  • Training as required with the QA Manager and the Head of Training and Standards
  • Overseeing the day to day activity of the QC department to ensure priorities are met
  • CofC completion

Requirements

  • Previous experience in Quality Assurance, Quality Control within Food or Packaging sectors
  • Solid understanding of BRC, ISO 9001, and Good Manufacturing Practices (GMP)
  • Excellent attention to detail with a methodical and analytical approach
  • Proficiency in Microsoft Office tools for reporting and record-keeping
  • Clear communicator with strong teamwork and interpersonal skills
  • Dependable, adaptable, and comfortable working in a fast-paced, hands-on environment

Nice to have

Level 3 HACCP / Level 2 Food safety

What we offer

  • 24 days holiday + Bank Holidays
  • Pension
  • Private Medical (following probation)
  • Annual Bonus and Salary Review
  • excellent training and development opportunities
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