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LoadUp is a fast-growing company offering consumers a modern alternative to pickup and assembly services using a tech-enabled order management and logistics platform. We serve both individuals and businesses by matching consumers with our network of service providers for junk removal, item haul-away, reverse logistics returns, white-glove assembly, and much more! We are looking for a strong Senior Quality Assurance Engineer with a passion for ensuring high-quality software to join our Product & Engineering team.
Job Responsibility:
Ensure high-quality software at scale—test web, mobile, and APIs, collaborate with top engineers and product managers, and help deliver a transformational platform
Play a crucial role in scaling our platform and delivering cutting-edge capabilities to our customers across our web application, multiple mobile apps, and publicly consumed APIs
Collaborate with a phenomenal group of software engineers and product managers and be directly involved with the growth of our product organization to deliver and scale a transformational software product
Requirements:
8+ years designing and developing test automation frameworks from scratch using tools like Playwright, Selenium, Cucumber, JavaScript/TypeScript, Java, or similar
4+ years hands-on software testing and writing automation code in at least one language (JavaScript, TypeScript, Java, C#, Python) and mentoring team members technically
4+ years creating and executing automated tests for REST APIs, including intercepting and mocking complex HTTP calls
4+ years leading complex end-to-end test automation projects
4+ years using test management and defect tracking tools to drive defect strategy (priority, traceability, root cause analysis, reporting)
2+ years implementing automated test suites across testing types (unit, component, API, UI, UAT, E2E)
Experience signing off engineering tickets through automated and manual smoke testing
Deep understanding of QA methodologies, defect tracking, and risk-based testing
Proficient with automated testing tools (RSpec, Capybara, Cypress, Playwright, Selenium) and maintaining robust test suites for frontend and backend
Skilled in API testing using Postman, Insomnia, or Karate
experience with REST and GraphQL, including authentication and error handling
Familiar with CI/CD integration, deployment workflows, and rollback strategies
Strong debugging and log analysis skills
experience inspecting databases (PostgreSQL) and queue-based systems (Sidekiq)
Experience creating test plans, test cases, traceability matrices, and improving QA processes (bug triage, release workflows)
Advocates for shift-left testing and QA involvement early in development
Able to drive team adoption of QA best practices and mentor team members on automated testing
Owns QA function within a squad and drives release readiness and production validation workflows
Works closely with developers, product managers, and designers
Comfortable leading bug bashes, quality audits, and release testing cycles
Strong communicator with clear, actionable bug reports and contributions to documentation
Experience with TestRail, Xray, JIRA, and monitoring/logging tools (Datadog, AppSignal, Sentry)
Familiarity with Heroku, PostgreSQL, Redis, AWS
Comfortable testing across web (React + Rails), mobile (Turbo Native & React Native), public-facing pages, and 3rd party integrations (Stripe, Twilio, Kustomer, SendGrid)
Automation-first mindset and ability to prioritize between long-term improvements and immediate team needs
Drives QA strategy, ensures high-quality releases, and champions best practices across teams
What we offer:
Competitive Compensation
Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance coverage
Flexible Spending & Savings Options – Tailor your healthcare planning with FSA or HSA accounts
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