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NTT DATA Logo NTT DATA · IT - Software Development

Senior Quality Assurance Analyst

United States, Albany Employment contract 70144.00 - 135000.00 USD / Year · Job Posted June 03, 2026
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Job Description

The Senior Quality Assurance (QA) Analyst will report to the QA project manager and work with a team of business and quality analysts to perform reviews and make recommendations for on-going changes, improvements and maintenance for the Medicaid Data Warehouse (MDW). The MDW was created as a central repository for all New York State Medicaid data and is one of the largest and most technologically advanced healthcare data and intelligence platforms in the United States. The system allows for self-service ad hoc queries, data extraction and analytics reporting.

Job Responsibility

  • Assessing the quality of contractor submitted SDLC deliverables for adherence to contractual and functional requirements, including identification and documentation of QA issues and recommendations related to the implementation and maintenance of the MDW technical architecture
  • Providing constructive feedback to ensure that system functionality will meet user needs
  • Reviewing MDW contractor project artifacts throughout the system development life cycle for quality, compliance, and completeness, documenting the observations and findings using standard checklists and comment matrices
  • Artifacts reviewed include, but are not limited to: Functional Requirements Documents (FRDs), Project Assessment (projected hour estimates), Project Design Documents (PDDs), Project Change Requests (PCRs), Requirements Traceability Matrices (RTMs), Test Packages, and Billing Invoices
  • Reviewing Disaster Recovery Plan and Testing, vendor Technical Design Documents (TDDs), Transition Plan and Deliverable Expectation Documents (DEDs)
  • Performing technical reviews for appropriateness of change request assessment hours
  • Reviewing vendor service level agreement (SLA) compliance
  • Contribute to establishing and enhancing QA standards, frameworks, and procedures for business analysis and business process improvement

Requirements

  • Bachelor's degree in Information Technology, Business Administration, or related field
  • 5+ years of experience managing requirements
  • 5+ years of experience preparing Business Process Design documentation using BPMN 2.0 and related models
  • 5+ years of experience with business process models and or use cases
  • 3+ years of experience in quality assurance or auditing, conducting reviews of various system development life cycle documentation, and project and technical architecture design artifacts against pre-defined processes, standards and criteria
  • 3+ years of experience working with the Medicaid data warehouse using reporting tools and performing analysis using SQL
  • Experience working with teams of five or more staff
  • Must be able/willing to be onsite 50% of the time at the client in Albany, NY

Nice to have

  • 8+ years of experience in IT business analysis, testing, project management, or QA services
  • PMI‑PBA, CBAP, or equivalent certification
  • Certifications in Lean Six Sigma, Agile, PDCA, or Kanban
  • 2+ years of experience in a healthcare or insurance domain

What we offer

  • medical insurance
  • dental insurance
  • vision insurance with an employer contribution
  • flexible spending or health savings account
  • life and AD&D insurance
  • short and long term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program with company match
  • additional voluntary or legally-required benefits
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