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Senior Quality Assurance Analyst - Testing Operational Risk

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Charlotte

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Category:
Quality Control

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Wells Fargo is seeking a Senior Quality Assurance Analyst to support Commercial Banking Operations (CBO), Corporate & Investment Banking (CIB) and Wealth Investment Management (WIM). The Wholesale Operations Quality Assurance Team is part of the Wholesale/Global Operations team supporting Commercial Banking Operations (CBO), Corporate & Investment Banking (CIB), and Wealth Investment Management (WIM). The Wholesale Operations Quality Assurance Team performs quality assurance on transactions anchored in lending (e.g., bilateral loans, syndicated, trade finance, leasing, inventory financing, etc.). This is not Information Technology (IT) testing. this is Quality Assurance (QA) team focus is on testing process and controls in place to mitigate operational risk.

Job Responsibility:

  • Utilize practices to perform advanced quality assurance and self-assurance activities including comprehensive reviews of multiple types of executive office transactions and case review quality assurance activities in support of federal, state, agency, legal and regulatory requirements
  • Perform advanced, comprehensive regulatory or high risk reviews of multiple types of executive resolution transactions and case reviews within multiple inventory types
  • Identify risk and problem areas and recommend improvement
  • Evaluate case intake, distribution, research, communication and resolution
  • Ensure customer issues are addressed while maintaining compliance with internal company requirements and standards and agency or government regulations
  • Ensure identified risks or problems are clearly documented and interact with appropriate parties for timely resolution
  • Perform second-level reviews
  • Mentor less experienced colleagues and assist with their development
  • Ensure corrective action on exceptions and problems identified
  • Provide guidance to team regarding documentation and resolution requirements
  • Communicate overall process or transaction quality
  • Provide feedback to appropriate contacts regarding identified material deficiencies or issues including identification of inconsistencies

Requirements:

  • 4+ years of Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of Operational Risk Management experience
  • Demonstrated experience in compliance and controls Testing
  • Commercial Banking Operations Booking Experience
  • Wholesale Lending Operations Experience
  • Commercial Real Estate Experience
  • Knowledge of systems such as AFS, Blast, Credit Bridge Technical Workflow, Loan IQ, FileNet, FRED, nCino, GSS, ICMP

Nice to have:

  • 3+ years of Operational Risk Management experience
  • Demonstrated experience in compliance and controls Testing
  • Commercial Banking Operations Booking Experience
  • Wholesale Lending Operations Experience
  • Commercial Real Estate Experience
  • Knowledge of systems such as AFS, Blast, Credit Bridge Technical Workflow, Loan IQ, FileNet, FRED, nCino, GSS, ICMP

Additional Information:

Job Posted:
July 29, 2025

Expiration:
August 07, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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