Senior Quality Assurance Administrator, Wells Fargo

Senior Quality Assurance Administrator

Wells Fargo

Location:
India, Bengaluru

Category:
Quality Control

Contract Type:
Employment contract

Salary:

Not provided

Save Job

Apply Position

Job Description:

Wells Fargo is seeking a Senior Quality Assurance Administrator to provide support and guidance to quality assurance staff, ensure compliance with regulations, review systems and processes, and maintain quality standards.

Job Responsibility:

Provide support and scoring guidance quality assurance staff
Answer questions on regulations, compliance, procedures, policies and First Call Resolution
Escalate key maintenance errors identified during scoring process
Review programs, processes, documentation for compliance
Review systems to ensure company standards are met
Assist in development and design of product specific databases
Review and score work
Prepare calibration score and facilitate calibrations
Monitor quality assurance programs and processes to identify gaps and risk assessment
Design and conduct training
Provide coaching to staff and track performance
Make final scoring decisions on disputes
Interact with staff and business partners to promote teamwork

Requirements:

4+ years of Quality Assurance experience
or equivalent demonstrated through work experience, training, military experience, education

Additional Information:

Job Posted:
August 19, 2025

Expiration:
August 22, 2025

Employment Type:

Fulltime

Work Type:

On-site work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.