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Woven between all the stages of the delivery process is the work of a quality analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—developer, business analyst, designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than testers; they’re team motivators and strive to inspire all teammates to weave quality into their mindsets and code.
Job Responsibility:
Advocate for quality being built into software and products and aspire to 'shift quality to the left' i.e. highlight and put measures for risk mitigations within the team as early as possible
Collaborate with cross-functional teammates to embed quality at every stage of product evolution from ideation to customer usage
Regularly carry out exploratory testing to gain insights and uncover potential risks
Offer improvements to code, tests, testability and suggest tools and frameworks
Examine end-to-end processes including test coverage across all layers of the tech stack, ensuring quality is embedded throughout
Contribute to the creation of a reliable and maintainable automated testing suite to ensure simple, effective analysis of failures and avoid any test case duplication
Alter team approach based on standards and regulations in certain industries
Coach the client's team and encourage them to adopt a quality mindset
Advocate QA expertise to the broader tech community in Thoughtworks, speaking at conferences and acting as a mentor for junior-level QAs
Requirements:
You have worked as a Quality Analyst as part of a wider development team, pairing with Devs, Business Analysts, Infrastructure Engineers, and Designers to embed quality and testing mindsets within different roles
You have experience with agile, code management, deployment strategies and release management
Familiarity with practices such as TDD, BDD, CI/CD and models such as Test Pyramid and Swiss cheese
You are comfortable suggesting changes to both on premise and cloud architectures for enhancing quality
You can perform different types of functional and cross-functional testing including performance and security testing across varied architectures
You know how to best leverage metrics to improve lead time, deployment frequency, mean time to recovery and change fail rate
You can design quality strategies and can produce one for the team
Knowledge of user experience and user research including prototyping, personas and AB testing, which can be translated into a test strategy
You enjoy influencing teammates and advocating for quality as a shared team responsibility
You are passionate about ensuring the correct product is being built, not just that it is being built correctly
You work in a communicative and collaborative way
You thrive in safe, collaborative environments where different opinions, ideas and perspectives are freely shared
candidates must be Singaporean citizens or already hold Singaporean Permanent Residency (PR) at the time of application
What we offer:
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you
your career is supported by interactive tools, numerous development programs and teammates who want to help you grow