Senior Quality Analyst, Citi

Citi

Location:
India, Chennai

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The IT Senior Quality Analyst role involves supporting User Acceptance Testing (UAT) processes, conducting process monitoring, product evaluation, and audits, and ensuring compliance with quality standards within the Software Development Lifecycle (SDLC). The role integrates knowledge of QA methodologies with a focus on Quality Processes and metrics reporting.

Job Responsibility:

Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production
Testing specialists who work with technology project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach
Conducts a variety of moderately complex process monitoring, product evaluation and audit assignments
reports issues and makes recommendations for solutions
Ensures project standards and procedures exist, are fully clearly documented and followed throughout the software development life cycle
makes recommendations for enhanced documentation
Monitors products for conformance to standards
monitors processes for conformance to procedures
Documents findings and performs preliminary root causes analyses to provide recommended improvements
Ensures all corrective actions are assigned, documented and completed
Verifies traceability in project work products
Gathers, maintains and creates reports on quality metrics
Exhibits good understanding of procedures and concepts within own technical area and a basic knowledge of these elements in other areas
Requires basic understanding of how own area integrates within IT Quality to achieve objectives
Makes evaluative judgments based on the analysis of factual information
resolves problems by identifying and selecting solutions through the application of acquired technical experience and guided by precedents
Directly impacts the business by ensuring the quality of work provided by self and others
impacts own team and closely related work teams
Provides informal guidance to new team members
Performs other duties and functions as assigned
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

8+ years of Quality Assurance (QA) experience in the Financial Service industry preferred
Experience in requirement reviews & able to identify, communicate and document discrepancies
Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies
Understanding of Quality Processes
Demonstrated logical analysis skills, attention to detail and problem solving
Proven ability to work to deadlines
Consistently demonstrates clear and concise written and verbal communication skills
QA Experience in defining, designing & executing test cases

Additional Information:

Job Posted:
June 11, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Quality Analyst