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Join us as a “Senior QPS FIX Onboarding Engineer” at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.
Job Responsibility:
Provision of technical support for the service management function to resolve more complex issues
Execution of preventative maintenance tasks on hardware and software
Maintenance of a knowledge base containing detailed documentation of resolved cases
Analysis of system logs, error messages and user reports to identify root causes
Automation, monitoring enhancements, capacity management, resiliency, business continuity management, front office specific support and stakeholder management
Identification and remediation or raising of potential service impacting risks and issues
Proactively assess support activities implementing automations
Requirements:
Pro in Fix protocol that include in-depth knowledge of Fix 4.4 and 4.2
Effective communication - clear and transparent in communication with client
Good to have Order management and exchange/broker knowledge
Excellent communication
Stakeholder management
Should be able to multitask
Look to improve process and add efficiency
Nice to have:
Good to have Order management and exchange/broker knowledge