Senior QA Technician

• Investigating and responding to customer complaints
• Carrying out route cause analysis as necessary
• Raising and investigating internal non-conformances
• Interdepartmental meetings/communication to ensure continuous improvement and effective process control
• Monthly Quality Reports
• Overseeing the day to day activity of the Quality Assurance Technicians
• Participating in and preparing for all external audits (Customer and BRC)
• Assisting with Internal Audit Programme
• Managing Hygiene Inspections
• Training as required with the QA Manager and the Head of Training and Standards
• Overseeing the day to day activity of the QC department to ensure priorities are met
• CofC completion

• Previous experience in Quality Assurance, Quality Control within food or packaging sectors
• Solid understanding of BRC, ISO 9001, and Good Manufacturing Practices (GMP)
• Excellent attention to detail with a methodical and analytical approach
• Proficiency in Microsoft Office tools for reporting and record-keeping
• Clear communicator with strong teamwork and interpersonal skills
• Dependable, adaptable, and comfortable working in a fast-paced, hands-on environment

Level 3 HACCP / Level 2 Food safety

• 24 days holiday + Bank Holidays
• Pension
• Private Medical (following probation)
• Annual Bonus and Salary Review
• excellent training and development opportunities