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The primary role of Quality Assurance function is to ensure that management systems are established to enable business compliance, multiple regulatory frameworks and to support the design, development and manufacture of products which meet our customer’s quality requirements. Key deliverables include creating and building relationships with medical device regulatory in every country. The main role of this function is to support/maintain an acquired company on all QMS and Regulatory aspects.
Job Responsibility:
Role of Management Representative (ISO 13485)
Ensure the processes needed for the Quality Management System are effectively defined, documented, implemented and maintained
communicate and report on the performance and effectiveness of the QMS and any need for improvement to the senior management team and all other company personnel
Ensure the promotion of awareness of applicable regulatory requirements and quality management system requirements throughout the organization
Coordinate and execute to support QMS activities
Ensure complaint handling / investigations, CAPA, Nonconformities, are processed and resolved in a timely manner
Responsible for maintaining and improving QMS, quality documents and records
Support the creation, maintenance and improvement of new / existing technical documentation
Support EU MDR certification and maintenance activities
Support / enable product registrations in new markets
Apply design quality rigor and support towards new / existing products
Ensure robust supply and manufacturing product quality, and oversee management of any significant product quality issues
Ensure complaint handling / investigations are processed and resolved in a timely manner
Collaborate effectively with Resmed Global teams
Independently define regulatory strategies and timelines for regulatory submissions for the total product lifecycle for medical and non-medical devices
Serve as Regulatory representative in the Inhealthcare Product Development team
Manage preparation and maintenance of regulatory submissions and other premarket registrations
Ensure timely, professional and proactive communications with internal customers, external customers, and local health agencies
Control and maintain regulatory records
Work closely with stakeholders on Regulatory process improvements
Reviews technical publications, articles, and abstracts to stay abreast of regulatory and technical developments
Serve as Person Responsible for Regulatory Compliance (PRRC) (MDR 2017/745)
Serve as Vigilance Officer for Regulatory reporting
Requirements:
Bachelor's degree (technical or software background preferred) from four year college or university
at least one year of professional experience in regulatory affairs or in quality management systems relating to medical devices
four (4) to five (5) years related experience or equivalent education and experience
Strong experience or exposure across Quality Systems (ISO 13485) / Design and Development of Medical device software (IEC 62304 environment)/ Supplier quality / Medical Device Regulation (MDR 2017/745)
Good Knowledge of ISO 13485 standard and Medical Device Regulation (MDR 2017/745)
Ability to exercise judgment
Good communication, planning and organizational skills
Proactive
able to provide initiative, ownership while working through uncertainty
Self-starter, with the ability to work with minimal supervision and with a sense of urgency
Must be detail oriented & highly organized
Must demonstrate teamwork building skills in & outside department
Nice to have:
Ideally, experience in a software company (IEC 62304 environment) to have a strong proficiency and understanding of health software and medical device software
What we offer:
All employees benefit from a bonus plan
Working from home flexibility
Access to a referral bonus
Access to ResMed's preferred shareholding programme