Senior QA Manager, Software Engineering, CVS Health

CVS Health

Location:
United States, Richardson, Texas

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

118450.00 - 236900.00 USD / Year

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Job Description:

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Senior QA Manager is responsible for leading the quality assurance department of 6+ FTE and ensuring that software products meet high-quality standards before reaching users. The team develops client facing apps in the myPBM space. This role involves defining quality metrics, setting quality standards, and implementing efficient processes to achieve exceptional results. The Senior QA Manager drives outcomes through leadership, staff management, performance management, employee development, innovation, and optimization within their function

Job Responsibility:

Lead and mentor those contributing to our QA efforts, providing guidance, training, and support to enhance their skills and ensure a high level of performance
Develop and implement test strategies and test plans based on project requirements, business needs, and system specifications
Oversee and execute various types of testing (functional, regression, integration, performance, etc.) to ensure system stability and reliability
Lead and execute initiatives for automation testing by identifying suitable tools and scripting automated tests to reduce manual effort and improve efficiency
Identify, track, and report defects, ensuring they are resolved in a timely manner. Provide clear, concise defect reports and recommendations
Work closely with business owners, developers, business analysts, and project managers to define testing requirements and scope, ensuring alignment with business objectives and expectations
Maintain thorough documentation for all test cases, test results, and issues
Evaluate potential risks in the testing process and work proactively to mitigate them, ensuring smooth project delivery
With a Quality Engineering focus, follow and identify new age automation techniques to design and update existing test automation frameworks, as well as design and help build new test automation capabilities
Prepare and present regular status reports to management, outlining the quality metrics, test progress, and any potential risks or issues

Requirements:

7+ years of experience working within Quality Assurance domain with a proven track record
7+ years of experience with software testing techniques & technologies including Smoke/unit/regression, Integration Testing, Test Driven Development (TDD), Automated testing
5+ years of experience managing QA resources, must be capable of managing multiple efforts with time related constraints in a fast-paced contracting environment may be offshore
2+ years of experience working on Identity and Access Management technologies such as Active Directory
2+ years of experience with Selenium or another automated test suite is preferred
5+ years of working experience in the Agile/Scrum development lifecycle
3+ years of strong experience managing resource needs, and capable of identifying, and communicating resource/administrative gaps
5+ years of experience enforcing process improvements, tracking deliverables, and results for each engagement

Nice to have:

2+ years of experience with testing AI models, including data validation, model performance evaluation
Strong problem-solving skills, with the ability to think creatively and develop innovative solutions
Excellent organizational skills, with the ability to manage multiple tasks and priorities simultaneously
Knowledge of quality control processes, procedures, and policies
Start-up mentality and desire to innovate at a fast pace

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
April 23, 2025

Expiration:
April 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior QA Manager, Software Engineering