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work closely with Software Engineers, Product, and Designers to ensure tests are applied at the right level of the testing pyramid
champion shift-left testing by ensuring testability is considered early in designs and features
promote observability-led quality, using monitoring, metrics, and logging to measure system reliability, performance, and user experience in production
exercise strong judgment in balancing risk, speed, and coverage
mentor QA colleagues
drive initiatives that elevate quality, consistency, and effectiveness within the team
identify opportunities for continuous improvement in processes, practices, and standards
Requirements
Expertise in applying QA strategies and best practices within a delivery team to ensure high-quality outcomes
Expertise in applying tests at the right level of the testing pyramid, balancing unit, integration, and end-to-end testing for effective risk mitigation
Expertise in shift-left testing, embedding quality early in the development lifecycle and ensuring testability is considered in designs and features
Expertise in conducting exploratory testing to uncover defects and validate real-world usage scenarios
Experience in promoting observability-led quality, leveraging monitoring, metrics, logging, and alerts to measure system reliability, performance, and user experience
Experience of identifying, assessing, and communicating risks early to support informed decision-making and continuous improvement of delivery outcomes
Experience of driving continuous improvement by refining QA processes, practices, and standards within the team
Experience of mentoring and guiding QA colleagues and engineers, sharing best practices, and fostering a culture of quality-first engineering
Experience of collaborating with Product, UX, Tech Leads, and Engineering Managers to ensure QA practices are consistently applied and aligned with team goals
Experience of automation strategies, ensuring the right tests are automated for maximum coverage and value
Knowledge of tracking and reporting quality metrics, trends, defect patterns, and risk to support team and organizational decision-making
Knowledge of balancing risk, speed, and coverage to enable confident releases without compromising quality
Shift left testing
Testability
Shift right testing
Agile ways of working
Exploratory testing
SQL
API testing
Nice to have
Automation
Open API
What we offer
Competitive rate of pay and pension contribution (£40,000 -£50,000)
Generous discretionary bonus schemes, incentives and competitions
An annual leave entitlement that increases with length of service
Access to an online GP 24/7, 365 days a year for you and your immediate family
Employee wellbeing support through our Employee Assistance Programme
Enhanced Maternity & Paternity Pay
Long Service Recognition
Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream