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Joining the Information Technology Services team within the Operations Portfolio, the Senior QA Analyst will play a critical role in ensuring our digital solutions meet high-quality standards. You will work across the Delivery Portfolio, platform squads, and value streams to define testing scopes, identify automation opportunities, and manage defect triage. As an expert in the testing domain, you will provide consultative advice to stakeholders and support Project Managers and Scrum Masters with planning and estimates. You will also be a key contributor to the QA Practice, mentoring other analysts and helping mature our QA Community of Practice.
Job Responsibility:
Create and review test strategies, plans, and scenarios across the delivery lifecycle (Project, Enhancements, and BAU)
Provide QA expertise during the solution design phase to ensure systems are built for longevity and operability
Proactively identify, replicate, report, and track software defects to ensure timely resolution
Work with Developers and DevOps Engineers to embed QA activities within CI/CD pipelines and promote a "shift-left" approach
Provide guidance on User Acceptance Testing, including test execution and demonstration of solutions
Produce Test Summary Reports (TSR) and sprint status updates to demonstrate coverage and quality
Requirements:
Extensive knowledge of PeopleSoft
Solid experience with testing tools such as Jira and Test Rail
Sound knowledge of SQL (ability to write complex queries)
Experience with API testing tools like SoapUI or ReadyAPI
Ability to create automated test cases using tools like Playwright
At least 3 years as a Senior Testing Analyst
Experience in large-scale ($5M+) digital transformation programs
Exceptional interpersonal skills
A degree in Information Technology or an equivalent combination of education and relevant experience
Appointment is subject to a valid Working with Children Check