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Develops and executes formal test plans to ensure the delivery of quality software applications. Is also involved in test planning, writing test cases/scripts, test case automation and execution of automated scripts.
Job Responsibility:
Develops and executes formal test plans to ensure the delivery of quality software applications
Involved in test planning, writing test cases/scripts, test case automation and execution of automated scripts
Works with development, testing and production teams to develop, publish and implement software quality assurance plans
Reviews progress toward the plan regularly with IT leaders, technical teams and customers to make modifications as necessary
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status
Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed
Monitors, evaluates, manages and executes audit and testing processes to ensure compliance
Coordinates and facilitates quality assurance activities across projects with project managers
Provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables
Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs
Analyzes and identifies trends in IT performance metrics
Designs, monitors and analyzes performance metrics program for quality improvement initiatives
Documents all problems and assists in their resolution
Makes recommendations and directs improvements to the software development lifecycle process
Conduct audits and analyze findings to develop appropriate corrective action recommendations
Documents non-compliance to policies, process and standards and assists in their resolution
Deliver quality process training to technical staff and act as an internal quality consultant to advise or influence business or technical partners
Provide training on established processes and policies
Requirements:
Bachelor’s Degree in Computer Science, Information System, Business Administration, or related field or equivalent experience
6 years of systems development and testing experience, with at least 3 years in a focused Quality Assurance and Test Planning role
Knowledge of systems lifecycle development, project management, and quality management
Understanding of the requirements of Sarbanes Oxley compliance as it relates to software applications and information technology environments
Ability to multi-task management
Mature professional and team player
Strong written and oral communications skills
Must be solution oriented and a creative problem solver
Must be process oriented
Minimum of 5 years of experience in QA, software testing, or related IT quality disciplines
Experience as a lead tester for major releases
Strong knowledge of system testing methodologies
Direct experience with automated testing tools and reporting platforms
Extensive experience in data analysis, verification, and statistical reporting
Experience with project-based methodologies
Knowledge of data privacy practices and laws
API testing experience (REST/SOAP) with tools such as Postman and Swagger
SQL query writing and execution, including validation of data integrity, joins, stored procedures, and backend data validation
Database testing experience (relational databases such as SQL Server, Oracle, MySQL)
Performance testing experience using tools such as JMeter, LoadRunner, BlazeMeter, or similar platforms
Nice to have:
Preferred knowledge and use of automation tools such as Selenium, Cypress, Playwright, or similar frameworks
Preferred knowledge and testing experience in Salesforce and E1 CRM systems
Preferred knowledge and testing experience in MuleSoft integration testing, including validating API-led connectivity, data transformations, and end-to-end integration flows
Preferred knowledge using Anypoint Studio for MuleSoft development, testing, debugging, and integration flow validation