Senior Public Relations Manager

• Own the delivery of Community Fibre’s Public Relations & Communications programme, to build brand awareness both locally and nationally
• cement brand trust and establish authority within the telco industry
• and protect brand reputation
• Tailor and execute an effective communications and media relations strategy across consumer, business, corporate, trade, CSR and digital/SEO, to drive earned coverage, boost outreach and link building performance, and bolster relationships
• Manage a fully integrated PR programme within the realms of Brand & Marketing to drive maximum results and hit/or exceed KPIs
• Develop, tailor and deliver the Public Relations & Communications strategy and roadmap
• Devise and oversee a local and national media relations programme to proactively generate high-level earned results in print, broadband, online, social and content media
• Manage the Community Fibre Press Office, coordinating all PR activity, planning and management of proactive, reactive and inbound media activity
• Collaborate with the wider Marketing and Brand team to deliver Consumer, Business & Trade PR stories, campaigns and data-driven ideas to drive commercial earned coverage
• Work closely with the Senior Leadership Team, CEO and Board to identify and curate corporate stories to establish Community Fibre’s authority within broadsheet, investor and banking media
• Advise and consult shareholders across the business on PR & Communications activity, business responses and opportunities
• Control the media narrative and work to mitigate reputational risk or prevent reputation harm by leading and supporting across Crisis Communications
• Collaborate with the social media team to engage audiences across social media channels
• Collaborate closely with Community Fibre’s Community Investment team, leveraging third-party partnerships with the UK Government and charity partners to maintain and bolster brand awareness at a hyperlocal level
• Further develop Community Fibre’s Digital PR & Off-Page SEO strategy by leading the creation and distribution of Digital PR content, outreach, and link building activity
• Establish Community Fibre’s influencer-marketing programme to drive sales acquisition and brand awareness
• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests
• Support the delivery of Internal Communications across the business
• Create content for press releases, by-line articles and keynote presentations
• Monitor, analyse and communicate PR results on a weekly, monthly, quarterly and annual basis
• Evaluate opportunities for partnerships, sponsorships and advertising on an ongoing basis
• Build relationships with thought leaders to grow industry awareness
• Maintain a keen understanding of industry trends affecting the business and make appropriate recommendations regarding the communication strategy surrounding them
• Act as a trusted communications advisor

• BA/MA degree in Marketing, Advertising, Communications or a related discipline
• Proven experience in leading and delivering a well-rounded PR & Communications programme, specifically Consumer, Corporate, and Digital PR
• Demonstrable experience in Crisis Communications and Reputational Management
• A proven track record of tailoring and driving earned results at both a local and national level in print, online and digital media
• Experience in adapting Digital PR & Off-Page SEO activity to drive outreach and link building
• The ability to drive effective influencer marketing activity to support customer sales acquisition
• Wider knowledge of Marketing & Brand function
• Has proven shareholder management experience when consulting and advising a Senior Leadership Team
• Strong relationships with both local and national business and industry media outlets
• Experience in acting as a company spokesperson
• comfortable and skilled in both broadcast and print media interviews
• Excellent verbal and written communication skills
• Prior budget management experience
• Prior line management experience
• Solid experience with social media including blogs, TikTok, Facebook, Twitter, etc.

Corporate Communications experience is desirable

• You get to work with some of the best technology in the market
• Be part of an exciting scale up business where you can bring your ideas, bring your knowledge, we value your contribution
• We all love time off whether that’s going on an exotic holiday or a staycation, you’ll get 25 days holiday to enjoy, increasing by 1 day for each year of service up to 28 days
• Birthday leave, our treat to you
• Keen cyclist, join our cycle to work scheme
• Flexible WFH policy
• Enjoy the perks of Private Health Cover
• You get to work with an amazing bunch of people