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Senior Provisioning Specialist

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Bloomreach

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Location:
India

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Bloomreach is seeking a detail-oriented and proactive Senior Provisioning Specialist to join our dynamic Accounting team. Reporting directly to the Director of Revenue, this role will collaborate closely with key teams, including Sales, Customer Success, and Accounting. As a vital member of the CFO organization, this high-visibility, hands-on position offers opportunities to contribute to process improvements and ensure public company readiness.

Job Responsibility:

  • Ensure customer accounts are provisioned and updated accurately and timely, in accordance with both the signed contracts and Bookings Policy
  • Work directly with customers to complete required set up forms for account creation & provisioning
  • Develop a clear understanding of Bloomreach’s product offerings and various add-on features
  • Partner with cross-functional teams including Sales & Customer Success to provide prompt issue resolution and address ad-hoc requests on a day to day basis
  • Provide weekly reporting to leadership on the status of the provisioning queue, including transparency on any current delays or escalations that arise
  • Establish and maintain up to date clear process documentation
  • Drive process improvements and perform UAT for provisioning automation projects
  • Business Partnering: Build strong relationships with cross-functional teams, contributing to a collaborative work environment
  • Judgment & Problem-Solving: Use sound judgment and common sense in decision-making processes
  • Special Projects: Assist with special projects and initiatives as needed

Requirements:

  • 5+ years combined of Provisioning and/or Order Management experience at fast paced, high growth organizations
  • SaaS experience preferred
  • Proven experience with process improvements, learning new systems and ability to work through ambiguity
  • Experience with Salesforce and Netsuite a strong plus
  • Strong problem solving skills with the initiative to research and resolve issues independently
  • Strong verbal and written communication skills and ability to meet deadlines
  • Detail oriented, highly organized, and able to efficiently manage multiple tasks and projects simultaneously
  • Proficient in Microsoft Office and strong with Word and Excel
  • Desire to work in a fast-growing, exciting, and agile business
  • Highly interpersonal and ability to work in a team environment, including teammates in other locations across the world
What we offer:
  • A great deal of freedom and trust
  • Flexible working hours
  • Work virtual-first with several Bloomreach Hubs available across three continents
  • Company events
  • 5 paid days off to volunteer
  • People Development Program
  • Communication coach available
  • Leader Development Program
  • $1,500 professional education budget on an annual basis
  • Employee Assistance Program with counselors
  • Subscription to Calm app
  • ‘DisConnect’ days with additional day off each quarter
  • Facilitated sports, yoga, and meditation opportunities
  • Extended parental leave up to 26 calendar weeks for Primary Caregivers
  • Restricted Stock Units or Stock Options
  • Company performance bonus
  • Employee referral bonus of up to $3,000
  • Work anniversary rewards

Additional Information:

Job Posted:
December 26, 2025

Work Type:
Remote work
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