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The Senior Proposal Manager within the Win Centre plays a pivotal role in managing and delivering high-value, strategic bids across all regions and industries. This role focuses on driving a globally consistent bid process from initiation to submission, ensuring alignment with client requirements, business goals, and win strategies. The Senior Proposal Manager leads a team of Proposal Managers and Regional Commercial Support Managers, managing their workload across proposal and bid requirements effectively while remaining the lead for large, high-value bids of complex and strategic nature. Additionally, the Senior Proposal Manager supports the establishment and ongoing operations of the global Win Centre and contributes to sales excellence initiatives to enhance the organization’s competitive positioning.
Job Responsibility:
Team Leadership and Management: Lead, mentor, and manage a global team of Proposal Managers and Regional Commercial Support Managers
Allocate and manage workloads among the team to ensure timely and high-quality delivery of bids and proposals
Lead large, high-value, and complex strategic bids
Keep an overview of all ongoing proposals, bid and related activities that are currently being managed by the Win Center
Win Centre Operations: Support the establishment and operationalization of the Win Centre
Ensure efficient day-to-day operations of the Win Centre
Foster collaboration across regional and functional teams
Bid Strategy and Planning: Oversee the end-to-end bid management process
Collaborate with business development, business solutions, account teams and other cross-functional stakeholders to define the bid strategy
Develop comprehensive bid plans with clear timelines, deliverables, and responsibilities
Stakeholder Management: Coordinate cross-functional teams
Build and maintain strong relationships with senior leadership and key stakeholders
Proposal Development: Oversee the creation of high-quality proposals
Ensure proposal content is compelling, accurate, and tailored to client needs
Oversee content management, using templates and repositories
Review and quality check bid documents
Compliance and Risk Management: Ensure all bids comply with client requirements, regulatory standards, and internal governance processes
Identify and mitigate risks associated with bids
Sales Excellence and Documentation: Collaborate with the BD leadership team to implement tools, processes, and strategies
Develop and maintain documentation to support sales processes
Support the Regional Commercial Support Managers in driving sales enablement initiatives
Closely work with Marketing teams to maintain an up-to-date library of branded templates
Work with SMEs to maintain library of standardized compliance and audit responses
Commercial and Pricing Support: Work with commercial finance and business development teams to develop competitive, profitable, and compliant pricing models
Process Improvement: Identify opportunities for improving bid management processes, tools, and best practices
Develop and maintain a repository of reusable content, case studies, templates, and lessons learned
Leverage available platforms and ai based solutions to optimize and accelerate processes
Post-Bid Activities: Coordinate post-submission activities, including presentations, clarifications, and negotiations
Conduct debriefs with clients and internal teams
Monitor trends and insights across the sales operations and proposal management to inform process optimizations
Requirements:
Bachelor’s degree in business, marketing, communications, or a related field (MBA preferred)
Extensive experience in bid management, proposal development, or a related role in a global organization
Proven experience managing cross-functional and geographically distributed teams
Expertise in leading high-value, complex bids with significant strategic importance
Familiarity with tools and platforms used in bid management (e.g., Salesforce, SharePoint, or specialized bid tools)
Strong understanding of financial services and travel sector
Leadership and Team Management: Proven ability to manage, mentor, and inspire diverse teams across global regions
Strategic Thinking: Ability to craft winning strategies and align proposals with business objectives
Project Management: Expertise in managing complex, multi-stakeholder projects with tight deadlines
Hands-On Expertise: Capable of taking the lead on large, high-value bids with complex requirements
Sales and Commercial Acumen: Understanding of sales cycles, pricing strategies, and commercial processes
Communication Skills: Strong written and verbal communication skills to articulate value propositions effectively
Stakeholder Management: Skilled at collaborating with diverse teams and managing multiple priorities
Attention to Detail: Meticulous in reviewing documents and ensuring compliance with requirements
Adaptability: Agile in managing bids across different regions, industries, and time zones
Nice to have:
Experience with AI-based tools is a plus
Proposal Management Professional certification is a plus