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Senior Property Relationship Manager

United Kingdom, Manchester Employment contract 33500.00 - 36000.00 GBP / Year · Job Posted June 15, 2026
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Job Description

Welcome to Thornley Groves, a trusted name in property across Manchester. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, Thornley Groves combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home. An excellent opportunity has arisen to join our team as a Senior Property Relationship Manager in Manchester City Centre. The salary package on offer is £33,500 - £36000, dependent on experience.

Job Responsibility

  • Leading by example by delivering excellent customer service
  • Providing guidance and mentorship to Property Relationship Managers, leading team meetings, and overseeing ad hoc property management projects in collaboration with the Team Leader
  • Conduct spot checks and quality control reviews of team outputs
  • Supporting the Team Leader with day to day team management, plus providing cover for annual leave
  • Manage contractor relationships, ensuring good working relationships and quality of workmanship, addressing any issues that arise

Requirements

  • Previous experience as a Property Manager is essential for this role
  • Solid industry and legislative knowledge
  • Impeccable customer service skills
  • Resilience when working in a fast paced & demanding environment
  • Strong problem solving skills
  • Ability to priorities tasks & responsibilities
  • Ability to support, mentor and coach a team

What we offer

  • Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service
  • Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes
  • Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF)
  • Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service
  • Security & Support – Life assurance cover to protect your loved ones

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