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Welcome to Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, together with asset and property managers, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location. With our team's extensive industry expertise and local knowledge, we're here to redefine expectations in our sector and lead the way for change. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Manager. This is a full-time, permanent position located in our Manchester office. The salary ranges from £30,000 to £35,000.
Job Responsibility:
Organising & recommending maintenance works, including new build snagging and defects management
Regular communication with a professional landlord over Microsoft teams and written emails
Delivering exceptional customer service to our customers & landlords
Renewing & negotiating tenancy agreements
Completing inspections, inventories & check outs of our customers via a third party
Support the team and your line report with adhoc queries and escalations
Support the Senior Management Team with adhoc requests
Take the lead in the absence of the Client Manager
Requirements:
Great customer service
Resilience when working in a fast paced & demanding environment
Strong problem solving skills
Ability to priorities tasks & responsibilities
Minimum 2 years experience in a property management setting
Level 3 PropertyMark qualification desired
Nice to have:
Level 3 PropertyMark qualification desired
What we offer:
Discounts at over 900 retailers via smart spending app
Wellbeing centre with resources
Employee Assistance Programme with free counselling support sessions
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF