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Step into a rewarding career with Johns&Co's rapidly growing Property Management team. We are actively recruiting talented professionals who are ready to make a significant impact. At Johns&Co, we understand that our support teams are the backbone of our success, and we are committed to providing you with the opportunities and resources you need to excel. Join a high-performing team that is dedicated to delivering outstanding customer service and building strong, lasting relationships with our valued clients. Here, your work will be recognised, your contributions will be valued, and your professional growth will be supported.
Job Responsibility:
Build and maintain strong relationships with both landlords and tenants by providing outstanding customer service
Proactively manage a portfolio of approximately 175 residential properties
Address maintenance issues
Chase rental arrears
Negotiate deposit returns and disputes
Leverage strong technical knowledge to effectively resolve complex issues
Play a key role in training and mentoring staff
Requirements:
Extensive experience in residential Property Management with a proven track record of success
Proven ability to develop and mentor staff and conduct effective training sessions
Hold an ARLA qualification and demonstrate in-depth technical knowledge of current market trends and regulations
Exceptionally organised and composed individual
Exceptional customer service skills consistently delivered in previous roles
What we offer:
Enhanced holiday allowance including additional holiday schemes and birthday leave
Comprehensive benefits package including enhanced maternity/paternity leave and death in service benefits
Company wide performance-based incentives including international trips
Access to therapy sessions with over two hundred trained therapists through PLUMM
Employee referrals scheme
Opportunities for professional development and career growth