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JLL Logo JLL · Real Estate

Senior Property Administrator

Canada, Toronto 65000.00 - 74000.00 CAD / Year · Job Posted February 21, 2026
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Job Description

JLL is seeking a dynamic and customer-oriented individual to join our Property Management Team at University Centre as Senior Property Administrator. You will play a crucial part in ensuring the smooth operation of our buildings by efficiently handling tenant inquiries and providing exceptional administrative support. We will rely on your level-headedness and professional demeanor to handle sensitive and urgent requests. You will have primary responsibility for accounts receivables and ensuring tenant accounts are up to date. This role is on-site 4 days/week with flexibility to work one day remotely. If you thrive in a customer-centric role and have a keen interest in property management and real estate, this is an excellent opportunity to grow your career.

Job Responsibility

  • Tenant Relations & Service: Initiate and follow up on tenant service requests, maintain professional relationships with tenants, vendors, and contractors, and assist with tenant appreciation events and marketing initiatives
  • Administrative Support: Act on behalf of Property Manager when absent, assist with reporting requirements, and maintain emergency procedures and tenant guides
  • Financial Management: Maintain tenant accounts, process charges and credits, manage collections, and handle new tenant setup including deposits and insurance requirements
  • Insurance & Compliance: Coordinate annual tenant insurance certificate updates through Prism Building Engines and ensure compliance with lease requirements
  • Project & Cost Control: Set up and monitor cost control projects monthly, manage lease amortization charges, and prepare required reconciliations with proper approvals
  • Sales & Revenue Reporting: Prepare monthly gross sales reports, annual percentage rent reconciliations, variance analysis with commentary on significant changes, and monthly parking revenue reports
  • Year-End Processes: Handle tenant recovery documentation, input normalized budget information, and prepare annual rent schedule letters and documentation
  • System Management & Budget Support: Monitor purchase order and real estate systems, process invoices, resolve accounting issues, and assist with annual budget planning

Requirements

  • 3+ years’ experience in a commercial property, preferably in operations or tenant management
  • Good interpersonal, communication and team skills
  • Proficent in Accounts Receivables
  • Aptitude for servicing tenants with the ability to see both the customer’s perspective and the impact on the organization
  • Ability to multi-task and prioritize to meet changing demands and expectations of clients

Nice to have

  • Rel Estate budgeting software such as REALM and CTI an advantage
  • Relevant post-secondary education (college diploma or university degree) is an asset
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