Senior Project Specialist

• Develop project strategies and plans, including business case assessment, communication, leadership alignment, and organizational transition
• Creates and maintains project plans and timelines, including determining tasks and due dates with milestones in alignment with involved stakeholders
• collect data to produce status reports
• Prepare business case proposals and implementation plan documents
• Develop strong relationships with the key stakeholders, ensure they are kept updated at each project implementation stage
• provide regular updates and reporting to senior management
• Attend client/stakeholder meetings (as directed) to determine project requirements
• effectively communicate relevant project information and updates
• Prepare communication and presentation material for senior management
• Lead and support on process optimization projects and represent Operations Transformation team on projects as a Subject Matter Expert if required
• Lead and manage relevant materials submission, review and provide support on business cases, manage and coordinate the prioritization of small change requests and communicate out updates to senior stakeholders
• Drive and support implementation strategy, ensure alignment across all workstreams and Operations initiatives
• Creates and maintains project documentation including design documents, process flows and reports to project sponsors
• Support Global Transformation Manager on presentation content for senior management, townhalls and reports
• Take part in projects when required, review documentation where applicable, research information relating to your area and provide feedback
• Develop self and maintain knowledge in relevant fields at all times
• Proactively participate and contribute to department strategies
• Ad hoc project work as and when required

• Minimum of 2 years’ experience in a Project Specialist, Senior Technical Specialist or Technical Specialist role
• Project Management qualification and/or experience in leading and managing projects and initiatives
• Minimum of 3 years experience in a customer focused environment
• Results driven and solution oriented, ability to prioritize workload and manage time effectively
• High attention to detail and accuracy, with focus on high quality outputs
• Strong communication (verbal & written) and interpersonal skills, including the ability to interact professionally with a diverse group of stakeholders at a senior level
• Demonstrates strong quantitative and analytical skills and aptitude
• Strong computer skills are essential (high level skill with Microsoft Office products to include: PowerPoint/Excel/Word, as well as Outlook)
• Works effectively on own initiative
• Maintains a positive attitude in the face of adversity and competing priorities, ability to work well under pressure
• A good understanding of Agile and Waterfall methodologies will be considered a plus

A good understanding of Agile and Waterfall methodologies