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Senior Project/Program Manager

https://www.citi.com/ Logo

Citi

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Location:
Poland , Warsaw

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Are you a seasoned Project/Program Manager with a passion for driving transformation within the financial services industry? We are seeking a highly motivated and experienced Senior Project/Program Manager to join our Investor Services Operations team. You will play a pivotal role in shaping and driving process and technology change across the group, influencing decisions, and delivering complex projects with significant impact.

Job Responsibility:

  • Lead, coordinate and successfully implement multiple projects/programs across Operations, in cooperation with our Product, Technology partners and for/with our clients
  • Formulate detailed project plans, analysis of effort, cost and impact on various Citi businesses to ensure timely execution and mitigate potential risks
  • Support in analysis & oversight of proposed system changes to assure smooth projects implementation
  • Build and manage an effective project team
  • Challenge the status quo, display initiative and innovation
  • Take proactive actions targeted at minimizing and mitigating implementation risk
  • Ensure that all necessary project documentation is maintained and all necessary approvals for the project are obtained
  • Act as a trusted partner to Clients and internal business partners
  • Display appropriate involvement in Department strategic planning
  • Drive improvement and competitive differentiation by proposing and implementing innovative solutions

Requirements:

  • 6-10 years of experience in Project Management or operational improvements (e.g., Lean, reengineering)
  • Expertise in project methodologies and tools (PMBOK standard/PMP certification advantageous)
  • Proven experience driving projects with external clients
  • ability to influence stakeholders
  • Ability to work in a fast-paced environment with tight deadlines
  • Strong analytical skills
  • excellent English communication
  • Bachelor’s/University degree required, Master’s preferred
  • Subject matter expertise in one or more specific skill sets within operations

Nice to have:

  • Experience in asset management or Securities Services operations
  • strong understanding of financial markets
What we offer:
  • Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
  • Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
  • Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
  • Employee Assistance Program financed by Employer
  • Paid Parental Leave Program (maternity and paternity leave
  • statutory and 2 weeks additional paid paternity leave)
  • Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
  • Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
  • Additional day off for volunteering
  • Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
  • Opportunity to receive an annual discretionary incentive award
  • Special offers and discounts for employees

Additional Information:

Job Posted:
April 05, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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