Senior Project Program Manager, CVS Health

CVS Health

Location:
United States, Hartford

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

82940.00 - 182549.00 USD / Year

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Job Description:

The Automation Team manages the implementation of strategic initiatives for the Utilization Management (UM) Clinical Services organization. These initiatives leverage technical capabilities such as artificial intelligence, rules engines, predictive analytics, intelligent character recognition, and cognitive AI to automate UM transactions, enhance workflow efficiencies, and improve the experience for providers and members.

Job Responsibility:

Own the product vision and roadmap for assigned automation features and initiatives
Translate business goals into actionable product features and user stories with clear acceptance criteria
Ensure timely and high-quality delivery of features by guiding the team through prioritization, sprint planning, and ongoing backlog grooming
Collaborate cross-functionally with clinical, business, and technical teams to ensure alignment on priorities and requirements
Define and track success metrics to measure business value and feature performance
Communicate status, risks, and decisions to stakeholders and leadership
Continuously identify opportunities to optimize and expand automation capabilities to drive operational efficiency and improve user experience.

Requirements:

6–10 years of experience as a Product Owner, Product Manager, or equivalent role managing complex products or features in a business or technology environment
Experience leading product development of microservices and APIs in a cloud-native architecture (e.g., AWS, Azure, GCP)
Demonstrated experience leading cross-functional teams through the full product lifecycle, including discovery, design, development, testing, and implementation
Strong understanding of Agile frameworks (e.g., Scrum, Kanban) and hands-on experience with tools such as Jira, Confluence, or equivalent
Ability to translate business objectives into clear, actionable user stories, epics, and acceptance criteria
Experience working with technical teams (e.g., architects, developers, QA) to refine requirements, manage dependencies, and ensure successful delivery
Strong written and verbal communication skills, with the ability to engage and align stakeholders at all levels
Proven ability to manage multiple priorities and meet deadlines in a fast-paced, matrixed environment
Experience developing and presenting process flows, business requirements documents, and other supporting materials to drive clarity and alignment.

Nice to have:

Certifications such as PMP, Lean Six Sigma, or SAFe
Knowledge of FHIR, X12 EDI transactions, interoperability standards and other healthcare integration standards
Familiarity with clinical workflows, utilization review processes, and InterQual/MCG guidelines
Experience working in a SAFe or Scaled Agile environment
Certified Scrum Product Owner (CSPO) or SAFe POPM (Product Owner/Product Manager) certified.

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Additional Information:

Job Posted:
August 27, 2025

Expiration:
September 09, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Senior Project Program Manager