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DHS and the HHS DC worked with the Centers for Medicare & Medicaid Services (CMS), and other federal partners responsible for the programs, to develop plans and obtain the required approvals to implement new applications on a common enterprise platform. The enterprise platform-based approach was developed to facilitate and meet the following organizational goals; easier sharing of data and information, reduced effort, and cost to maintain applications, and enhanced data security and compliance with governing laws and regulations. The Electronic Case Management (ECM) platform-based solution will replace several custom-coded systems and allow the Department to realize the benefits of leveraging best practices available in the platform-based tools. The scope of ECM spans several program offices and federal partners and includes case-management functionality needed for the following areas: Office of Medical Assistance Program (OMAP); Office of Mental Health and Substance Abuse Support (OMHSAS); Office of Children and Youth and Family (OCYF); Office of Long-Term Living (OLTL); Bureau of Hearings and Appeals (BHA) within the Office of Administration; Office of Developmental Programs (ODP); Office of Child Development and Early Learning (OCDEL); Centers for Medicaid & Medicare Services (CMS); Administration for Children and Families (ACF)
Job Responsibility:
Serve as the Enterprise Project Manager (PM) for the implementation of the ECM system
Obtain subject matter expertise (SME) regarding the case management for all agencies
Work cooperatively and lead other program PMs to ensure a successful implementation of the ECM system and associated business processes
Communicate and participate in the established governance structures for ECM with executive leadership, DHS program office stakeholders, and HHS DC as required
Establish plans and define activities to onboard and support program offices to the new ECM platform
Establish plans to decommission existing systems as onboarding is completed
Requirements:
Seven (7) to nine (9) years of relevant experience directly managing technical initiatives with a large complement of project team members throughout the various IT areas, technical complexity, and vendor involvement
High degree of skills, including but not limited to, budgeting, communication (verbal and written), leadership, negotiation and influencing, organizational, problem-solving, team building, human resource, and soft interpersonal skills
Experience with PEGA platform implementing Electronic Case Management (ECM) solutions
High degree of business and technical knowledge
Must be a self-driven, assertive Project Manager with experience as an Enterprise Project Manager capable of making things happen, and achieving quick results
PMI PMP certification for a minimum of 5 years
Nice to have:
A four (4) year college degree or equivalent technical study is preferred