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Senior Project Manager

United Kingdom, London · Job Posted June 10, 2026
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Job Description

Collinson is seeking an experienced Senior Project Manager to support the successful delivery of complex customer and loyalty transformation programmes within the transport and mobility sector. The successful candidate must have proven experience delivering complex Salesforce-enabled transformation, including coordinating business, technology and delivery teams across the full project lifecycle. This role requires an organised and delivery-focused individual with experience managing large-scale projects across multiple workstreams, stakeholders and delivery teams. The successful candidate will bring strong project management, coordination and governance capability, alongside the ability to operate effectively within fast-paced transformation environments.

Job Responsibility

  • Manage day-to-day delivery coordination across programme workstreams
  • Maintain programme plans, timelines and delivery trackers
  • Coordinate delivery activity across internal teams, agencies, technology providers and client stakeholders
  • Ensure delivery milestones, dependencies and actions are tracked and managed effectively
  • Support delivery mobilisation and implementation planning activities
  • Support programme governance structures and reporting processes
  • Prepare status reports, RAID logs, meeting outputs and delivery updates
  • Track programme risks, issues, dependencies and mitigation actions
  • Support governance forums, steering meetings and project workshops
  • Ensure delivery documentation and reporting standards are maintained
  • Build effective working relationships across client and partner teams
  • Facilitate communication and coordination across multiple stakeholders
  • Support alignment between business, technology and operational workstreams
  • Escalate delivery risks and blockers appropriately
  • Maintain delivery momentum across fast-paced project environments
  • Support implementation, launch readiness and operational transition activities
  • Coordinate project activities across parallel delivery streams
  • Ensure delivery activity aligns with agreed programme objectives and timelines
  • Support resource coordination and planning activities where required
  • Contribute to continuous improvement of delivery processes and ways of working

Requirements

  • 7+ years of project or programme delivery experience
  • Proven experience delivering Salesforce technology programmes or large-scale Salesforce implementations
  • Experience working within customer, digital or transformation programmes
  • Strong project management and coordination capability
  • Experience managing multiple stakeholders and delivery workstreams
  • Strong governance, reporting and planning skills
  • Experience operating within fast-paced delivery environments
  • Excellent organisational and communication skills
  • Strong problem-solving and prioritisation capability
  • Ability to manage competing priorities and delivery timelines effectively
  • Calm and structured approach under pressure

Nice to have

  • Loyalty or CRM programmes
  • Salesforce delivery environments
  • Customer experience or digital transformation programmes
  • Transport, travel, retail or financial services sectors
  • Multi-partner or agency delivery environments
  • App and digital platform delivery

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