Senior Project Manager Job at Quest Diagnostics (Lenexa)

Senior Project Manager

Quest Diagnostics

Location:
United States , Lenexa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Senior Project Manager manages a variety of medium to high complexity, duration tactical projects/programs spanning across multiple IT systems and cross-functional business areas across Quest Diagnostics. This role partners closely with IT application teams, database and integration teams, Clinical Solutions Franchise, Business Development, Operations, Commercial, and Client Services to deliver client-facing initiatives from initiation through closeout. This role typically manages three to five concurrent projects involving enterprise systems, system integrations, software development, data flows, and operational readiness, with moderate to high complexity considering total cost, financial impact, systems impacted, regulatory considerations, and coordination with internal and external stakeholders.

Job Responsibility:

Leads projects and working teams to effectively initiate, plan, execute, monitor and close projects. Acts as the primary contact for project team related information
Develops and executes project plans, milestone charts, project documentation and scorecards according to requirements defined and approved by sponsor
Partners with product owner to ensure all defined business and technical requirements are fully understood, planned, and executed
Facilitates project team meetings, cross-functional communication and decision making, ensuring alignment with internal and external stakeholders to quickly achieve tactical objectives
Manages project deliverables in accordance with approved schedules. Analyzes critical path, proactively identifying issues and raising/facilitating resolution with cross-functional team. Drives visibility to gaps impacting overall schedule. Escalates roadblocks to leadership for resolution as appropriate
Performs root cause analysis using CI tools (e.g., 5 whys, lessons learned). Documents and communicates project shortfalls. Takes corrective action as necessary w/ support of manager
Shares/leverages knowledge of various tools, concepts and practices foundational to Project Management in order to effectively utilize the tools and methodologies into our normal way of doing things
Responsible for project performance, risk management, administration and issue resolution for the functional team
Proactively escalates issues and roadblocks to leadership and drives resolution across IT and business teams
Communicates effectively with project sponsors, leaders, and client stakeholders in order to manage expectations
Manages changes to project scope, cost and schedule via formal change management process
Utilizes risk management tool to identify project risks. Guides team members through issues and constraints
Serves as a change agent to drive teams toward success
Tracks cost, budget, resources, plan and schedules and manage changes at project level as appropriate. Ensures project artifacts are collected, documented and stored for audit and lessons learned purposes
Collaborates with external vendors to plan and execute project requirements. Ensures open line of communication in place for timely updates
Actively participates in PM Community and supports continuous improvement initiatives
Assists with documentation of business processes that impact project planning and execution

Requirements:

Demonstrated experience leading projects from initiation to completion in a matrixed organization preferably in IT or technology-enabled environments (4+ years’ experience)
Experience managing projects involving multiple systems, integrations, and cross-functional teams
Proven ability to manage client-facing initiatives and external stakeholder relationships
Familiarity with project management tools such as Smartsheet, Jira, MS Project, or similar
Experience supporting Marketing, Product Development and IT efforts in Health Care Sector desired
Bachelor’s Degree required (BS/BA)
PMP Certified Project Management (externally administered by the Project Management Institute) a plus
Formal training continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean) a plus
Sound planning and organizational skills
results and process-oriented
Strong written and verbal communication skills across multiple formats
Competent with MS office applications (Project, Word, PowerPoint, Visio, Excel)
Composed when faced with conflict or difficult issue
Sound negotiation and decision-making skills
Solid interpersonal skills
Accountable, tactical and flexible
Ability to work independently with occasional supervision
Ability to operate in a dynamic environment and adapts to change
must have ability to promote and build teamwork
exhibits assertiveness, leadership and commitment to meeting project goals and objectives
Basic analytical skills
Established use of project tools and methodology
0-10% travel expected
Some evening and weekend work hours may be required, depending on project needs

Nice to have:

PMP Certified Project Management (externally administered by the Project Management Institute) a plus
Formal training continuous improvement methodologies (e.g., Six Sigma, Total Quality Management, Lean) a plus
Experience supporting Marketing, Product Development and IT efforts in Health Care Sector desired

Additional Information:

Job Posted:
February 10, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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