Senior Project Manager Job at Mastercard (Warsaw)

Job Description

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally. Marketing Services is the team that develops and executes the marketing programs that help our clients achieve their marketing goals. The Advisors Creative Desk sits within Services and is responsible for ideating and creating engaging, forward-thinking, on-brand content solutions that connect our advertising partners, platforms, and our portfolio of brands. As Sr Creative Project Manager you must have a passion for business growth and ensuring the seamless delivery of projects to clients. You will have a creative flair, relish working in a fast-paced environment and be able to manage multiple project deliverables. You will have solid stakeholder management and communication skills and a clear understanding of the end to end process of project delivery.

Job Responsibility

Effectively manage relations with our key stakeholders (with a special focus on DACH region: Germany, Austria and Switzerland) by responding to their inquiries, meeting specific requests, and maintaining regular communication throughout each project lifecycle
Working on our creative projects—developing creative briefs, monitoring project deadlines, tracking account growth, and ensuring that all project deliverables reach the client on time
Communicate not only with our clients but also with the Creative Director and other members of our creative team to deliver projects on time and within budget
Understand our clients’ creative business needs and develop effective solutions
Meet client requests and identify crucial opportunities for client growth
Build, maintain, and foster long-term relationships with our key clients
Create account project briefs and communicate client demands to the creative team
Delegate specific tasks to individual team members, supervise their day-to-day activities, and monitor the progress on each project
Manage multiple creative projects throughout their life cycles and provide clients with detailed weekly/monthly/quarterly reports
Deliver our creative projects on time and within the specified budget

Requirements

Experience marketer/agency account manager, with a business growth mindset
Proven project and account management experience
Experienced with client management and collaborating with sales
Adept at briefing creative teams and reporting into clients
Skilled at working under pressure
Bachelor degree qualified, with post graduate qualifications in creative or digital marketing
English and German at C1 / full business proficiency level

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Senior Project Manager

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