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ShareDo, part of Clio, is a cutting-edge, adaptive work management platform that empowers large law firms to create customized solutions for managing their work processes. We focus on mid-sized to large law firms that use ShareDo as their Case Management System to streamline operations, boost profitability, and enhance the client experience. The project management role is designed to ensure the successful implementation of ShareDo for both our clients and ourselves.
Job Responsibility:
Overall commercial accountability for a project
Resource management responsibility across a portfolio of projects
Working within the Service Delivery customer engagement process and driving continuous improvement
Managing finances, planning, risk and client stakeholders and relationships
Proactively managing and communicating with clients to ensure a high level of customer satisfaction
Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers
Requirements:
Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability to deliver successful projects!
You’ll be strong on process, strong on change management, be a leader by example .. but a people person first and foremost.
Demonstrate a keen interest in improving your craft by using AI
You will be someone who relishes a challenge, someone who is driven by the satisfaction of creating something unique and of value.
You’re passionate about business change through technology and the possibilities that a product such as Sharedo can bring to a business
You will be experienced in delivering projects and bringing them in on time and above customer expectations.
You will have attention to detail and have experience in project financial reporting.
You will have an understanding of SaaS architecture, modern software methodologies and the ability to communicate effectively with technical teams and understand the complexities of a product
You will have proven experience of managing projects using Agile methodologies and be capable of driving iterative delivery in a fast moving environment.
You will have excellent communication skills and be able to liaise between cross-functional teams, stakeholders and clients with the ability to translate technical concepts into language understandable to non-technical stakeholders.
You will have sharp analytical skills and be able to identify project risks, develop mitigation strategies and solve complex problems
What we offer:
Competitive, equitable salary
Clio offers a flexible hybrid work environment
25 days holiday + bank holidays
Private Healthcare with Life Insurance & Critical Illness cover
Pension contribution
Professional development and growth options
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years