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Our Client is among the top-5 health insurance companies in the USA, serving over 25 million members. ELEKS is expanding the team in Argentina to work with this client and contribute to delivering secure, high-quality technology solutions for the client’s enterprise ecosystem. We are looking for an experienced IT project leader to establish and lead a Transition Management Office (TMO), overseeing the end-to-end transition of services from one vendor to another across all key phases.
Job Responsibility
Own and drive end-to-end transition governance across all phases
Manage transition plans, risks, dependencies, and deliverables
Ensure quality gate compliance and execution discipline
Lead stakeholder communication and executive reporting
Manage risks, issues, and escalations proactively
Oversee knowledge transfer, documentation, and operational readiness
Ensure adherence to governance processes and sign-offs
Support go-live, hypercare, and transition to steady-state
Requirements
5-6+ years of experience in IT project management
Strong ITIL expertise with solid experience in Application Management Services (AMS)
Proven experience in managing stable production environments through effective governance of managed service vendors
Demonstrated ability to ensure service reliability, efficient incident resolution, and continuous improvement within a vendor-driven support model
Strong project/program management skills with a track record of successful delivery
High attention to detail with a structured, process-driven approach
Excellent communication and stakeholder management skills
Proven ability to manage complex vendor transitions and multi-party environments
Strong business acumen, with the ability to quickly grasp and retain complex concepts
Persistent, accountable, and results-oriented, with strong follow-through