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At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients. Our Delivery department sets the approach and standard for project management and governance, ensuring that clients receive the greatest possible value from their investment. Responsible for effective team performance, they provide team members with the right tools, support and training to empower their creativity, curiosity and craft. Senior Project Managers at AKQA acutely understand the opportunities and constraints of a given project. They have full lifecycle experience from scoping through delivery, and can confidently navigate and prioritize business needs, resource management, schedules and financials, taking responsibility for setting and managing expectations from a wide array of stakeholders, internal and external, while consistently ensuring that the product and content delivered meet the set scope, time and budget requirements.
Job Responsibility:
Collaborate and lead a multi-disciplinary team to deliver stories through systems, products with purpose and communications that co-create a better future
Employ a solutions focussed, entrepreneurial mindset to address changes, with excellent attention to detail and forward-thinking creativity to ensure that we exceed our clients expectations and deliver positive impact for brands, society and the planet
Requirements:
Successfully deliver concurrent strategic, digital and comms projects with high quality deliverables, on-time and on-budget
Drive scoping sessions with discipline leads to align on resourcing, scheduling and costs for projects
Risk and dependency management skills, enabling effective communication of mitigation plans and escalation of issues where appropriate
Ability to write thorough, considered statements of work that can act as a contract for your projects
Partnership with Client Service to manage client communications, including project status, timelines, and scope management
Familiarity with prioritization of complex products and programs
Leadership of day-to-day activities on complex workstreams on behalf of a highly-matrixed client organization
Coordinate with Strategy, Creative and Product departments to ensure a collaborative ‘One Team’ approach
Engage and manage 3rd-party contractors and vendors
Report on project health and performance, managing burn, OOP expenditure and revenue forecasting
Uphold internal processes and appropriate documentation related to project lifecycle
Set up and facilitate both internal and client post-project reviews
Experience with B2B and B2C project management
Experience running Agile / Scrum projects
Knowledge of using Jira in the allocation, prioritization and management of design tickets
Balance specific client demands with project realities
Tailor, adapt and implement an appropriate delivery process
Nice to have:
Experience managing a multi-disciplined service delivery function in an agency environment implementing innovative, interactive and consumer focused solutions
Experience leading projects such: E-commerce website, mobile App, 360 campaign, activation, etc
Experience managing multiple projects at once, including planning, estimating, resource allocation and external partner management
Previous experience managing projects on both Kanban and Agile/Scrum methodologies including managing sprints, writing stories, leading the teams
Solution-focused, energetic mindset, acting as an innovation/creativity enabler
Autonomous and reliable, capable to meet deadlines and to help others organize their time and priorities
Systematic, methodical and pragmatic approach to the projects you run
Excellent communication skills and the ability to foster a work environment that encourages positive thinking and high commitment
Ability to effectively communicate and present to a wide range of stakeholders
Strong attention to detail
Ability to inspire and lead project teams to fulfill a vision