Senior Project Manager

• Deliver work focused on incredible customer experiences including websites, e-commerce, mobile apps, emerging technologies, films, products or events, enabling the whole AKQA project team
• Oversee the successful setup, structure, and end-to-end delivery of multiple engagements involving technical, brand, marketing stakeholders, or environmental complexities rollout plans in multiple countries, physical construction, or fixed deadlines
• Successfully manage clients, partners, and multiple suppliers, to ensure the best outcome for both clients and AKQA
• Encourage and engage in cross-department collaboration, knowledge sharing, and mentorship
• Tailor and communicate an appropriate project approach by methodology or project phase
• Define and agree on the Scope of Work with both internal teams and client/s, to ensure engagements are clear and unambiguous in approach and how the work will be delivered
• Balance specific client demands with project realities and reliably close the loop on all open issues in a timely manner
• Manages the administrative and functional aspects of a project ensuring resource needs are proactively identified and met through effective budget and resource management

• Significant experience of managing a diverse service delivery function in a fast-paced environment implementing innovative, interactive and consumer-focused solutions
• Comfortable in leading client sessions, facilitating challenging discussions with senior client stakeholders and building long-term relationships
• Strong understanding of both waterfall and agile methodologies and when to use them
• Certification in Scrum, Lean or other delivery methodologies is a benefit, but not a requirement
• Ability to define functional and technical requirements or User Stories
• Experience making commercial/financial decisions
• Strive for the best quality of production
• Strong customer service ethos
• Self-motivation with the commitment to facilitating teams to work autonomously
• Inspire and lead project teams to fulfil a vision
• Constantly strive to improve AKQA delivery practices, processes and procedures

Certification in Scrum, Lean or other delivery methodologies