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We are looking for an experienced Senior Project Manager to oversee large-scale client onboarding initiatives for a treasury operations environment in New York, New York. This contract opportunity is suited for a hands-on leader who can drive execution, coordinate cross-functional teams, and keep complex onboarding activity moving forward with clarity and accountability. The role requires strong communication skills, sound operational judgment, and the ability to work effectively with stakeholders across different teams and time zones.
Job Responsibility
Lead end-to-end planning and delivery for high-volume client onboarding efforts, ensuring milestones, risks, and dependencies are actively managed
Partner closely with client services, operations, and other key stakeholders to coordinate onboarding activities and maintain alignment throughout the project lifecycle
Guide clients and internal teams through structured onboarding workflows, including information gathering, review steps, and issue resolution
Manage multiple concurrent onboarding assignments and related operational projects while maintaining quality, consistency, and timeline adherence
Facilitate meetings and working sessions with diverse stakeholder groups, including participants for whom English may not be a primary language
Support execution of project tracking, reporting, and status communication using tools such as spreadsheets and collaborative planning platforms
Work alongside business analysts and process contributors to incorporate documented workflows, swim lanes, and testing outcomes into delivery plans
Address ad hoc client-related project needs and help remove obstacles that may affect implementation progress or service readiness
Requirements
10+ years of project management experience, preferably within operations, client onboarding, or related business environments
Demonstrated ability to lead complex implementation or onboarding programs involving a high volume of clients or workstreams
Strong background in stakeholder management with experience coordinating across operations, client-facing teams, and support functions
Proven skill in driving projects beyond status tracking by identifying risks, resolving issues, and maintaining momentum
Excellent verbal and written communication skills, with the ability to work effectively across varying communication styles and global teams
Experience using Excel and project tracking tools to manage timelines, deliverables, and reporting
Nice to have
Familiarity with business analysis concepts, process documentation, or workflow mapping is preferred
Knowledge of treasury, payment platforms, logistics, warehouse management, or broader operations management environments is a plus