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The Provider Enterprise Senior Project Manager at St. Charles Health System supports the clinical and operational excellence strategic pillar program design and project implementation. The Senior Project Manager executes operational plans to ensure that milestones, deliverables, and KPIs are being achieved and is responsible for managing, and advancing work, including interfacing with resources or capabilities housed outside the clinical and operational excellence strategic pillar.
Job Responsibility:
Provides hands-on project management support and actively manages project plan, deliverables, dependencies, and outcome for selected project(s)/program(s)
Works closely with SCHS executives, directors, and managers to ensure cohesive, comprehensive, and complete project management structure is adhered to for all projects
Drives proper project chartering and setup
Communicates project status to all stakeholders on a regular basis
Facilitates issue resolution and ensures appropriate escalation of issues when required
Prepares communication plan and related project status reports to key stakeholders and/or governance bodies
Ensures that project goals and objectives are achieved within the project timeframe and guidelines
Continually identifies, prioritizes, and mitigates project risks
Estimates project costs and manages the budget
Identifies and manages overall project dependencies and ensures project deliverables stay on time, on target, and on budget
Oversees and ensures that SCHS has positive working relationships with external resources contracted to the project
Obtains approval from key client stakeholders when project is completed and formally transitions the projects to operations as appropriate
Coordinates with all team members to identify tools/ templates/ LEAN techniques to apply to strategic pillar workstreams
Supports the vision, mission and values of the organization in all respects
Supports the Lean principles of continuous improvement
Provides and maintains a safe environment for caregivers, patients and guests
Conducts all activities with the highest standards of professionalism and confidentiality
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate
Requirements:
Bachelor’s degree in healthcare administration, business, or other related field
Project Management Professional (PMP®) certification from the Project Management Institute
Minimum seven (7) years’ experience managing a range of important, midsize-to-large projects, with above average levels of complexity and business criticality
Healthcare project management experience
Extensive background with project management processes, techniques and tools
Demonstrated leadership qualities such as conflict/issue resolution
Excellent communication skills and ability to interact with a diverse population and professionally represent SCHS
Strong team working and collaborative skills
Ability to effectively reach consensus with a diverse population with differing needs
Ability to manage facilitation and consensus building among health care professionals and agencies and achieve expected results
Ability to work under pressure in a fast-paced environment
Excellent time management skills
Excellent analytical and organizational skills, including the proven ability to adapt to a dynamic project environment and manage multiple projects
Ability to manage key stakeholder interests in an ambivalent culture while managing conflicting priorities and business interests
Ability to maintain a high degree of professionalism and confidentiality
Ability to inspire trust and confidence
Nice to have:
Master’s degree in business administration, healthcare administration or related field
Experience working directly with senior physician leaders on matrixed initiatives