Senior Project Manager Job at 360 Resourcing Solutions (Birmingham)

Job Description

This is an exciting opportunity to join the Transformation Team who are delivering a customer-led Transformation programme driving improvements to Citizen’s culture, services and products. Are you someone with energy and enthusiasm, passionate about delivering positive change? We’re looking for a proactive and driven individual to join our team. In this role, you will be an empowered and collaborative leader within our project teams, supporting the successful delivery of projects related to processes, systems, data or working practices – all aimed at creating a great service for our customers. Your project expertise will help shape the framework for our projects and drive successful delivery across a range of strategic projects. In this role, you’ll deliver excellence within project delivery, understand how digital services can be developed and delivered while championing the organisation’s vision and values. You will be working alongside technology, data and process experts within our wider transformation team to deliver the aims of our programme change programme ‘Putting our Citizen’s First’.

Job Responsibility

To build and manage stakeholder (to Director Level), internal / external customer and supplier relationships to ensure their contribution and understanding of proposals to facilitate successful approval and delivery
To provide high quality reporting to demonstrate progress, risks and issues and other project information through to relevant governance forums
To maintain a focus on the benefits of business change projects, building benefits management plans and monitoring business performance to establish and demonstrate the success of changes
To work with Subject Matter Experts across the business to identify and create project business cases, project plans and supporting documentation
To fully scope, plan and define the outputs of projects using appropriate project management frameworks ensuring effective delivery leading to improvements in the group’s processes, systems, structures or information
To develop a clear understanding of organisational vision, and ensure projects are scoped to achieve the objectives of our Business Strategy

Requirements

Prince2 or equivalent project management qualification
Lean Six Sigma or similar continuous improvement / change management qualification
Professional housing or other relevant qualification
Experience of Managing complex, organisation wide change projects
Ability to engage and involve a wide range of stakeholders with different views
Able to draw conclusions from diverse and complex qualitative and quantitative data sources
Ability to work between technical teams to build understanding and rapport

What we offer

Annual Leave: Annual leave starts at 26 days per year plus bank holidays
Annual leave purchase scheme – option to buy up to an additional 5 days per year
Enhanced family leave (maternity, paternity and adoption)
Organisational sick pay
Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
Competitive Salary: We offer a competitive compensation package
Health and Wellness: Comprehensive health insurance and wellness programs
Work-Life Balance: Flexible working hours and generous leave policies
Employee Development: Access to training programs and career development resources

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Senior Project Manager

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