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Senior Project Manager Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise. Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer. Adheres to project compliance standards and requirements of the contract and accommodates customer compliance standards. Drives project initiation for projects of medium complexity by delivering a workstream within a larger project/program. Facilitates contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team. Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity. Provides review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications. Drives timely project closure by ensuring completion of project sign off tasks. Applies advanced knowledge across project management principle areas, contributes at local team-wide level to share knowledge and support others, serves as a mentor to junior colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects. At Microsoft, our mission—to empower every person and every organization on the planet to achieve more—guides how we partner with customers to deliver trusted, impactful solutions. With a growth mindset culture, we innovate responsibly and measure success by shared progress— people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.
Job Responsibility
Engages with customer stakeholders to develop partnerships, leveraging broad technical expertise
Drives customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer
Adheres to project compliance standards and requirements of the contract and accommodates customer compliance standards
Drives project initiation for projects of medium complexity by delivering a workstream within a larger project/program
Facilitates contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team
Develops detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity
Provides review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications
Drives timely project closure by ensuring completion of project sign off tasks
Applies advanced knowledge across project management principle areas, contributes at local team-wide level to share knowledge and support others, serves as a mentor to junior colleagues to grow identified skill gaps, and participates in cross-border mentoring and peer alignment to share lessons learned on challenging projects
Requirements
Bachelor's Degree in related field AND 3+ years experience in project management OR equivalent experience
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Bachelor's Degree in related field AND 8+ years experience in project management OR equivalent experience
Project Management Professional (PMP) certification
4+ years financial management experience
Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification
Nice to have
Bachelor's Degree in related field AND 8+ years experience in project management OR equivalent experience
Project Management Professional (PMP) certification
4+ years financial management experience
Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification