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Embark on a transformative journey as role Senior Project Manager at Barclays, where you will play a pivotal role in managing risk and enhancing controls within your area of responsibility. You will take ownership of your work, ensuring it aligns with the relevant rules, regulations, and codes of conduct while contributing to the overall integrity of the fraud operations function.
Job Responsibility:
Scope Management: Manages a single project with specific, defined objectives, deadlines, and deliverables. Their focus is on completing the project on time, within scope, and on budget
Strategic Focus: Operates more tactically, focusing on day-to-day management of resources, schedules, and deliverables for their individual project
Time Horizon: Works with a shorter, more defined timeframe as projects have a set beginning and end
Stakeholder Management: Primarily manages stakeholders related to their specific project, ensuring communication and expectations are clear for the project’s deliverables
Risk and Issue Management: Focuses on risks and issues specific to their project and works to mitigate them within the project’s scope
Resource Management: Manages resources for their individual project, ensuring that the project team has the necessary skills, tools, and time to complete the work
Financial Management: Focuses on managing the budget of their specific project, ensuring it is completed within the financial constraints
Metrics: Measures success based on the timely completion of project deliverables within scope, time, and budget
Change Management: Manages changes that directly impact their specific project, including scope changes, timelines, or resource allocation adjustments
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
Consult on complex issues
providing advice to People Leaders to support the resolution of escalated issues
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda
Take ownership for managing risk and strengthening controls in relation to the work done
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively
Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience
Influence or convince stakeholders to achieve outcomes
Requirements:
Hands-on project management experience, managing medium to large-scale initiatives
Experience in risk operations, with deep expertise in fraud and disputes domain
Experience working across multiple domains, demonstrating adaptability and cross-functional understanding
Excellent communication and interpersonal skills to effectively communicate with stakeholders, build relationships, and present findings
Supporting project documentation, including maintenance of project plans, schedules, and ensuring that project documentation is up-to-date and accurate
Facilitation of project governance, including ensuring that projects are aligned with the organization’s strategic objectives, and that project risks assumptions, issues and dependencies are managed effectively
Experience with enterprise PM tools (such as Navigator, JIRA - preferred)
Strong analytical mindset with the ability to manage complex operational challenges
What we offer:
Hybrid working
Structured approach to hybrid working with fixed 'anchor' days
Supportive and inclusive culture and environment
Flexible working arrangements can be discussed
Commitment to providing a supportive and inclusive culture