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We are actively seeking a Senior Project Manager to lead a critical initiative within the IT Service Delivery sector. This is a high-priority role within a broader transformation program. You will be responsible for onboarding quickly to manage complex projects involving Salesforce and PRM (Partner Relationship Management) implementation. This is a long-term contract (until March 31, 2027) offered as Fully Remote (candidates must be based in Montreal or Toronto).
Job Responsibility
Lead high-visibility, complex IT mandates with strategic corporate objectives, requiring strong political acumen and leadership
Manage service agreements and relationships with external vendors/integrators, ensuring compliance and value delivery
Organize and facilitate planning, tracking, and feedback events involving multiple management levels, sites, and external resources
Adapt delivery methods to multi-mode contexts (Agile, Lean-Agile, or traditional/hybrid) while championing best practices
Proactively manage risks, issues, and blockers, building action plans to facilitate implementation and mitigate impacts
Provide transparent, consolidated progress reports (costs, quality, risks, value delivered) to senior management
Establish resource and cost estimates, including contributions from change management experts
Oversee the implementation of software development and digital transformation projects (specifically Salesforce/PRM), ensuring scalable and compliant solutions
Collaborate with internal teams and stakeholders to define requirements and deliver incremental business value
Requirements
Minimum 8 years of experience as an IT Project Manager
Mandatory expertise in Salesforce architecture and PRM (Partner Relationship Management) implementation
Demonstrated experience in Vendor Management and leading transformation projects involving ambiguity
Strong knowledge of Experience Cloud, CRM, and MuleSoft integrations is a major asset
Proven ability to align diverse stakeholders and technical teams around a common vision
English proficiency is mandatory (oral and written)
French is considered an asset
PMP, PMI-ACP, or SAFe certifications are assets
Nice to have
Strong knowledge of Experience Cloud, CRM, and MuleSoft integrations
French
PMP, PMI-ACP, or SAFe certifications
What we offer
Lead a high-visibility transformation project with a strategic impact on Wealth Management
Secure a long-term contract (2+ years) with a stable organization
Enjoy a fully remote work arrangement (with very rare travel to Montreal, 1-2 times/year)
Join a team where your expertise in vendor management and IT delivery will be highly valued
Continued opportunity: The role is designed to retain the Project Manager for other ongoing projects within the program for the long term