Senior Project Manager Job at BASIC/DEPT® (London)

Job Description

This position sits in our Creative & Media service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions. Our clients include eBay, Just Eat Takeaway, EasyJet, and PepsiCo. As a Senior Project Manager at DEPT®, you’ll oversee key client accounts from a project management perspective, ensuring work is delivered on time, on budget, and to the highest quality. You’ll act as the senior point of contact for project coordination, championing ways of working across teams, and shaping how project management operates as a function within the agency.

Job Responsibility

Lead project management across assigned accounts, ensuring smooth delivery, clear priorities, and alignment between client goals and internal workflows
Provide strategic input into account ways of working, resource prioritisation, and overrun management
Bring strong understanding of always-on / organic social content workflows and be able to optimise how the team works across campaign activity
Build strong relationships with Client Services, Creative, Design, and Production to ensure smooth handovers and collaboration
Proactive in bringing the right people together to unblock work, align decisions, and keep delivery moving
Partner tightly with Business Directors to spot and resolve project blockers
Create and manage project plans, scopes of work, timelines, and internal and client facing tracker and documentation
Monitor account-level pacing, resources, and risks
Mentor and guide Project Managers
Champion best practice in project management
Continuously identify operational and WoW friction points and lead changes to improve efficiency

Requirements

Proven experience and a strong understanding of Always-On / Organic Social delivery workflows (planning, briefing, approvals, community mgmt)
Extensive experience in a project management role within an agency environment, ideally in creative, media, or production-led accounts
Experience shaping and improving ways of working across teams, with the confidence to recommend and implement operational changes
Proven track record of managing complex multi-discipline projects from planning to delivery
Strong financial acumen and experience managing scopes, budgets, and forecasts
A naturally proactive communicator who anticipates needs, surfaces risks early and drives clarity across teams
Proficient with project management and workflow tools (including Google Suite)
Comfortable working in a fast-paced environment with competing priorities

Nice to have

Ideally with working models ready to try and adapt

What we offer

A flexible, hybrid working policy
The choice of medical healthcare providers (Bupa or Medicash)
25 days holiday plus bank holidays and your birthday off each year
Company pension scheme
EAP scheme
Ride to work scheme
Enhanced family friendly policies
Buddy Program
Annual trip to DEPT® Festival in the Netherlands
Global annual DEPT® Cares Month

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Senior Project Manager

Job Description

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