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This role is the day‑to‑day delivery lead for key Consumer clients. You’ll partner with Account, UX, Creative, Data and Technical Delivery (Delivery Managers / Senior Delivery Managers) to deliver complex digital projects and programs on time, on scope and on budget – while driving quality, client satisfaction and commercial performance. You’ll balance hands‑on delivery of large projects with coaching PMs/PCs, improving ways of working, and contributing to client and agency growth. The Senior Digital Project Manager owns end‑to‑end delivery of medium–large digital projects and workstreams, ensuring: clear scope and expectations; controlled change; strong client communication; sound commercials and BvA; appropriate governance, QA and risk management. You are the central point of coordination between client stakeholders, shore technical delivery, and internal Orchard teams.
Job Responsibility:
Lead and manage multiple high-profile digital projects, including development of new websites, applications, and complex digital campaigns, as well as optimization and maintenance of existing platforms across various digital channels (websites, emails, banners)
engage with clients to gather detailed technical and business requirements, scope project needs precisely, and provide expert recommendations for best-fit technical solutions
collaborate cross-functionally with internal technical, creative, and UX teams to design and deliver innovative, scalable, and efficient solutions that meet client expectations
develop comprehensive project quotes and technical solutions, working closely with UX, development, and creative leads to ensure feasibility and alignment with technical standards
create and maintain detailed project documentation including technical specifications, project scope, risk registers, change logs, and training materials
translate complex business and technical requirements into actionable Epics and User Stories, and prioritize backlog items to optimize timely delivery and quality
lead scrum ceremonies such as daily stand-ups, backlog grooming, sprint planning, and retrospectives, ensuring agile best practices are followed and teams remain focused and productive
provide full transparency on project risks, mitigation strategies, resource planning, and budgetary considerations
clearly communicate technical challenges and solutions to stakeholders at all levels
manage and optimize project budgets and resource allocation using Workbook or similar project management tools
ensure rigorous testing and quality assurance processes are implemented, coordinating with QA teams as needed to guarantee highest product standards
mentor and guide project teams, sharing technical insights and fostering a culture of continuous learning and growth
Requirements:
6+ years of Digital Project Management experience within an agency or similar environment
at least 3 years in a technically focused senior project management role
strong technical aptitude with thorough understanding of web technologies, digital development processes, and technical project lifecycle
proven experience in managing complex technical projects involving cross-functional teams
exceptional organizational, time management, and multitasking skills with acute attention to detail
strong expertise in the companies Project Management tools, confluence, JIRA and workbook
proactive, solution-oriented mindset with strong leadership and stakeholder management capabilities
ability to communicate complex technical concepts clearly to both technical and non-technical audiences
commitment to the Company’s core values of Collaboration, Integrity, and Curiosity
passion for innovation, a strong work ethic, positive energy, and a desire to continuously grow professionally within a supportive environment
What we offer:
fun working environment full of culture and energy
super cool office space
free crumpets
focus on a healthy work / life balance
rich array of internal and external structured training and education courses
ongoing individual wellbeing support through our Employee Assistance Program