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This is an exceptional opportunity for a **Senior Project Manager, Services** to make a significant impact by spearheading critical migration and implementation projects for a leading global technology company, partnered with Aquent. In this pivotal role, you will be the driving force behind the successful deployment of cutting-edge cybersecurity and networking solutions, directly influencing customer success and the evolution of digital infrastructure worldwide. Your expertise will ensure seamless transitions and robust operations, leaving a lasting mark on high-criticality enterprise environments. **About the Company:** Join a pioneering global technology company that is revolutionizing how businesses connect and secure their digital presence. This organization is at the forefront of innovation, dedicated to building a faster, more reliable, and secure internet experience for everyone. By protecting and accelerating millions of internet properties, they empower organizations to thrive in an increasingly interconnected world. **About the Role:** We are seeking a highly motivated and seasoned Project Manager to join a dynamic Professional Services team. This role is your chance to lead the governance and end-to-end execution of complex, high-stakes projects, serving as the essential link between sales, technical delivery teams, and executive stakeholders. You will ensure that sophisticated solutions are deployed on time, within budget and scope, and with zero downtime, directly contributing to the security and operational continuity of major enterprises. This is a contract role with potential for extension, offering a unique chance to shape critical initiatives.
Job Responsibility
Lead diverse cross-functional technical teams in delivering complex consulting and multi-stream implementation services for high-criticality enterprise environments
Cultivate and maintain high-trust relationships with key customers, partners, and vendors, fostering satisfaction and driving revenue growth
Ensure all professional services engagements are delivered on-time and within budget, managing high-value portfolios and guaranteeing technical performance meets customer expectations
Monitor project financial health, including budget burn rates, margin analysis, and revenue recognition forecasting, to ensure targets are consistently met
Develop, implement, and refine scalable methodologies and best practices to enhance the global efficiency and effectiveness of professional services delivery
Facilitate a seamless and consultative handoff from the sales cycle to technical execution
Proactively identify and mitigate project risks, particularly concerning zero-downtime migrations in multi-vendor environments, to safeguard customer operations
Transform raw project data into data-driven insights and regular status narratives for internal and external leadership regarding project health and resource utilization
Proactively leverage advanced tools to optimize project workflows and technical delivery, serving as a force multiplier for yourself and your team by streamlining tasks and maximizing overall project productivity
Requirements
2+ years of experience in the technology industry
7+ years of experience in project management
Mastery of project and portfolio management principles, with the ability to oversee a high volume of concurrent workstreams while maintaining strategic alignment with business objectives
Proven ability to manage the ambiguity of changing priorities while maintaining a sharp focus on high-level prioritization and project scoping
Exceptional interpersonal skills, with the gravitas to influence C-suite stakeholders and lead through persuasion and professional credibility
Proven ability to remain effective and organized in an evolving environment where processes are still being defined
A general understanding of how the Internet works, including Networking, Security, Zero Trust/SASE concepts, DNS, and APIs
Experience in organizational change management, guiding enterprise customers through the cultural and operational shifts required by digital transformation
Advanced skills in managing friction within project teams or with customers to reach mutually beneficial outcomes
Proven ability to navigate and influence a complex matrix of internal stakeholders to resolve blockers, advocate for customer requirements, and ensure a unified one-team approach to delivery
Ability to work independently and collaboratively in a fast-paced, dynamic environment
Proficiency with Agile Framework
Strong budgeting skills
Client communication expertise
Experience with Enterprise System Implementations
Escalation Management proficiency
Excellent communication skills
Experience with project management tools and methodologies
Experience with risk management
Strong understanding of Information Technology
Proficiency with Jira
Demonstrated Leadership abilities
Experience with Migration Management
Proficiency with MS Project
Strong Portfolio Management skills
Proven track record of managing complex projects
Expertise in Stakeholder Management
Strong understanding of IT infrastructure
Strong understanding of the professional services landscape