Senior Project Manager, Operations

• Applying established procedures and basic project management methodologies as defined by PMI’s Project Management Body of Knowledge
• Working with Great Minds teams across the organization to document project specifications and develop detailed scope documentation for each project
• Coordinating within the Operations department to determine resources needed to accomplish project goals within negotiated project timeline
• Creating and maintaining detailed project plans in Smartsheet with dependencies
• Documenting project risk and ongoing coordination of efforts to mitigate risk throughout project duration
• Conducting ongoing project status meetings and acting as liaison between all project teams to creatively manage and negotiate schedule adjustments as needed to achieve project goals
• Managing project change requests (e.g., scope, timeline) including documentation of requirements changes and negotiation of revised timelines given resource availability
• Ensuring continuous communication around the project as required by the established communication plan
• Planning for and reporting project metrics to document and evaluate the success of assigned projects
• Conducting pre-project launch training as needed and post-project debrief meetings
• Ongoing project and workflow set up and maintenance in 10,000 ft. and Smartsheet
• Contributing to GM documentation and training related to project management
• Additional responsibilities as assigned

• 5+ years of experience in project management, leading multiple projects simultaneously
• Demonstrated experience working with third-party logistics providers (3PLs), including warehousing, fulfillment, and shipping partners
• Strong understanding of order-to-cash, fulfillment, logistics, and inventory workflows
• Highly results oriented and demonstrates personal accountability, urgency, and persistence in completing high-quality work products
• Manage activities for multiple medium/large and/or complex projects simultaneously without missing critical deadlines
• Anticipate project roadblocks and develop creative solutions both within and across projects to meet goals
• Lead project teams to maintain and adhere to establish processes and procedures
• Build cross-functional rapport while actively influencing Operations events and negotiating changes to achieve project goals
• Incorporate the latest project information, make quick decisions, and keep the appropriate management and project staff informed of rapidly occurring developments
• Prioritize and complete multiple tasks in a fast-paced environment
• Remain flexible during periods of rapid change
• Maintain a positive, professional attitude under tight timelines and with multiple competing priorities
• Communicate well and work collaboratively within a team and across teams
• Demonstrate strong negotiation, conflict resolution, and persuasion skills
• Strong technical understanding and experience with various SDLC methodologies (Agile & Waterfall)
• Strong organizational and time management skills
• Strong analytic and interpersonal communication skills
• Experience with Microsoft Office Suite, Smartsheet, or similar project management software, JIRA, Microsoft SharePoint/Sites or other similar distributed storage and collaboration systems, & 10,000 ft. or similar resource allocation/scheduling software
• Bachelor’s degree, with a concentration in education, business, information systems, or another related field

Specialized knowledge/experience with NetSuite, Salesforce, and SharePoint a plus