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We are seeking a Senior Project Manager/Leader to spearhead the delivery of critical infrastructure and telecommunications projects within a 24x7 public safety environment. This role is responsible for managing the full lifecycle of complex IT projects, ranging from market scanning and procurement to the implementation of mission-critical voice and radio systems. You will lead multi-disciplinary teams, manage multi-year vendor contracts, and ensure that technology transitions have zero adverse impact on emergency operations.
Job Responsibility:
Develop and execute integrated project plans, charters, and schedules
manage work packages within the broader portfolio to ensure on-time delivery
Maintain a high level of fiscal control over large project budgets, including accurate forecasting, estimating, and reconciliation of actuals
Oversee the replacement and implementation of voice communication services, trunked radio systems, paging systems, and voice logging solutions
Negotiate multi-year contracts for ongoing maintenance and support
collaborate with Legal and Procurement to ensure organizational interests are protected
Proactively identify risks in 24x7 critical environments and develop robust options analysis and action plans for mitigation
Manage expectations of senior executives and steering committees, providing authoritative briefing notes and progress reports with a high degree of political acuity
Travel to provincial dispatch centres to coordinate the remediation of telephony and radio equipment for infrastructure modernization
Requirements:
10+ years of Program/Project Management experience using PMI standards and the SDLC
Demonstrated experience with Public Safety Answering Point (PSAP) equipment, including Communication Console Systems (CCS) and Trunked Radio Systems
Experience leading projects from initial market scanning through to successful procurement and completion
Proven ability to identify, acquire, and lead diverse technical teams while resolving resourcing and interpersonal conflicts
Expert in preparing executive presentations and briefing notes
strong ability to communicate complex technical data to non-technical stakeholders
Experience managing projects in 24x7 environments
familiarity with the land ambulance sector is considered a significant asset
Nice to have:
familiarity with the land ambulance sector
What we offer:
Mission-Critical Impact: Direct technology projects that underpin essential emergency response services where system reliability is vital
High-Level Visibility: Act as a key decision-maker and advisor to executive project champions and portfolio teams
Technical Depth: Gain exposure to specialized telecommunications infrastructure, including radio-trunking standards and public safety-grade voice logging
Provincial Exposure: Opportunity to work across a variety of geographic locations and dispatch environments