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We are seeking a Senior Project Manager/Leader to lead high-stakes technology initiatives within a mission-critical public safety environment. This role is responsible for the full lifecycle of complex IT projects, ranging from procurement and market scanning to implementation and closeout. You will be instrumental in managing multi-year vendor contracts for essential systems like Computer-Aided Dispatch (CAD) and Voice Communication Services, ensuring that all project implementations maintain the highest standards of public safety without operational disruption.
Job Responsibility:
Execute and manage project charters, integrated project plans, and schedules across all phases
Manage the interests and expectations of senior executives and diverse stakeholders
lead steering committee meetings and stakeholder forums
Provide rigorous fiscal control over large project budgets, including accurate forecasting, reconciliations, and reporting of planned vs. actual expenditures
Lead negotiations for mutually beneficial multi-year contracts for technology maintenance and support
collaborate with Legal and Procurement entities to ensure adherence to provincial standards
Proactively identify project-specific risks
develop and execute sophisticated mitigation strategies and options analyses
Synchronize project plans with Public Safety Operations to ensure implementations have zero adverse impact on 24x7 emergency services
Identify and acquire skilled technical resources, clarify roles and responsibilities, and resolve interpersonal conflicts to achieve project objectives
Requirements:
10+ years of Program/Project Management experience, specifically managing large-scale, complex IT projects and the SDLC
Demonstrated experience with Telecommunication equipment systems (CCS), Trunked Radio Systems, and Voice Logging systems
Expert-level knowledge of PMI standards, MS Project, and enterprise tools like Clarity or Planview
Proven track record leading projects from initial market scanning and tendering through to successful completion
Exceptional written skills for preparing Briefing Notes and executive proposals, combined with high political acuity for navigating diverse stakeholder interests
Demonstrated ability to manage large project budgets with a high level of fiscal accountability
Nice to have:
Previous experience in the land ambulance sector or 24x7 critical operations
What we offer:
Long-Term Engagement: Secure a stable 18-month contract with strong potential for extension
Mission-Critical Impact: Lead projects that directly support 24x7 critical environments and public safety infrastructure
Executive Exposure: Regularly interact with and present authoritative recommendations to C-suite and senior executive levels
Professional Growth: Manage large-scale procurements and complex IT deployments within a highly structured environment
Central Location: Consistent onsite collaboration at a premier Toronto office location