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We are seeking a highly seasoned Project Manager/Leader. This role focuses on leading complex, multi-faceted initiatives involving the modernization of public safety infrastructure. You will be responsible for the end-to-end project lifecycle, from gathering high-level requirements and developing complex business cases to overseeing the implementation of standards-based technologies. The ideal candidate brings a blend of technical fluency in emergency telecommunications and a proven track record of managing large-scale budgets and diverse stakeholder groups.
Job Responsibility:
Project Governance: Establish critical paths, identify milestones, and develop integrated plans to ensure deliverables are met within strict time and cost constraints
EMS Modernization: Lead projects involving highly integrated solutions such as Computer Aided Dispatch (CAD), Medical Priority Dispatch Systems, and archival voice recording
NG911 Implementation: Coordinate the development of technical specifications for standards-based technology to support Next Generation 911 (NG911) platforms, encompassing IP-based communication and transmission infrastructure
Fiscal Accountability: Manage large project budgets, overseeing gating processes, forecasting, and reconciliation of actuals to ensure total financial control
Risk Management: Proactively identify project risks and articulate mitigation strategies to senior executive levels
Stakeholder Negotiation: Build consensus among diverse parties with varying technical and non-technical backgrounds, utilizing high levels of political acuity
Vendor Management: Oversee system vendor relations and manage integration across multiple vendor solutions to ensure system automation and interoperability
Requirements:
A minimum of 10–15 years of experience in the Ontario EMS sector (land and air)
Deep understanding of current and emerging 911 technologies, including Transmission infrastructure, PBX system integration, and IP-based voice/data networks
Advanced knowledge of public sector practices, processes, and business policy implications
Familiarity with operational standards applied in Public Safety Answering Points (PSAPs)
Exceptional relationship management skills with the ability to lead cross-functional teams in a matrix organization
What we offer:
Strategic Leadership: Play a pivotal role in the evolution of provincial emergency response systems and telecommunications infrastructure
Remote Flexibility: Deliver high-impact results from a designated remote location while maintaining a standard professional schedule
Complex Problem Solving: Navigate the technical and political challenges of integrating multi-vendor solutions within a highly regulated environment
Long-Term Engagement: Secure a stable contract with clear deliverables and the potential for extension based on project funding and availability