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We're seeking a highly experienced Senior Project Manager to lead an end-to-end HubSpot implementation across our organization. This strategic, high-visibility role will drive the successful deployment of HubSpot CRM, Marketing, Sales, and Service Hubs, ensuring adoption and delivering measurable business outcomes. It’s a fantastic opportunity to lead a high-impact CRM transformation that will shape how we engage with customers and scale our business.
Job Responsibility:
Lead Full Lifecycle Implementation - you’ll manage HubSpot CRM, Marketing, Sales & Service Hub deployment from initiation through optimization
Project Governance - you’ll establish and maintain governance frameworks, including project plans, timelines, RAID logs, and change control procedures
Requirements Gathering - you’ll conduct structured workshops with stakeholders to capture technical and business needs, translating them into actionable specification
System Configuration and Integration - you’ll oversee configuration, data migration, integrations, and testing to ensure seamless delivery
Reporting and Communication - you’ll provide consistent project reporting, including dashboards, executive summaries, and KPI tracking
Stakeholder Coordination - you’ll align internal teams, external partners, and vendors to ensure successful delivery and collaboration
Risk and Issue Management - you’ll proactively identify risks, issues, and dependencies, implementing mitigation strategies
User Adoption and Training - you’ll drive onboarding, training, and documentation to ensure smooth adoption and long-term success
Budget and Resource Management - you’ll monitor project budgets, control costs, and allocate resources effectively to meet delivery targets
Post-Implementation Optimisation - you’ll lead continuous improvement initiatives post-launch, ensuring HubSpot is fully leveraged to deliver ongoing business value
Requirements:
5–8+ years of project management experience, ideally in HubSpot, SaaS, or digital transformation projects
Demonstrated expertise in HubSpot implementation (CRM, Marketing, Sales & Service Hubs)
Strong understanding of project governance and PM methodologies (Agile/Waterfall)
Proven ability to run requirements workshops and document clear specifications
Exceptional reporting and communication skills, with experience presenting to senior stakeholders
Strong analytical, problem-solving, and stakeholder management capabilities
Project Management Certification (PMP, PRINCE2, Agile) is a plus
You must have the legal right to work in the UK
Nice to have:
Experience integrating HubSpot with other enterprise systems
Knowledge of data governance, data migration, and process mapping
Background in sales operations, CRM strategy, or marketing operations
What we offer:
Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
Pod Charger
Flexible hybrid working model
Work abroad for up to 20 days per year
Family & friend discount scheme
25 days holiday (plus Bank Holidays)
Very generous parental and family leave
Pension scheme with a 4.5% matched contribution
Eyecare scheme
Life insurance covering up to 4x your annual salary